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OverviewAdd expected salary to your profile for insightsAre you looking for a new and exciting opportunity? With our Values of Family, Connection, Service, Improvement, Success and Legacy embodied in our DNA, we are now looking for an Experienced Operations Manager to manage our Gold Coast Based Realty Office.Experience in the Real Estate industry is essential with a minimum of 5 years of great people management skills, a positive outlook and a good sense of humour.You will be working with a passionate and diverse Management team within the Belouis Family and to be successful in this role, you will be expected to perform the following:Main Duties and ResponsibilitiesBe the 2IC to the General ManagerProvide weekly & monthly reports to the General ManagerPeople ManagementPerformance related discussionsImplementing performance improvement plans when requiredTraining Property Managers & finding appropriate courses to upskill the teamGeneral OperationsGrievances handling, Termination and exit interviewsTalent acquisitions, managing requirement agencies, organising interviews in liaison with the General Manager and HR ManagerAssisting with internal eventsMaking sure the business runs smoothly day to dayAssisting & advising on new business ventures (An agency looking to grow & expand)Liaise with the Marketing & Media TeamMaintain agent and agency complianceManage and nurture supplier relationshipsReview and negotiate supplier contracts1 on 1 with staff and annual reviewsApproval of annual leave requests, manage sick leave, WHSAssist with setting and monitoring staff KPI''sManage a team of offshore VA''sStreamline and manage operational processesCoordinate in and external trainingSkills & ExperiencePrevious experience within real estate in an Operations roleExperience with staff managementThe ability to act as the gate keeper of the businessProven ability to implement growth strategiesA true team playerSound knowledge of QLD legislationAn energetic personality, self-motivated and have high ethical valuesConfident and professional communication styleA valid Qld driver''s license and reliable carSound knowledge of sales and licensing compliance requirementsFull Australian work rightsAdditional DetailsUnlock job insightsHirer responsiveness Salary match Number of applicantsYour application will include the following questions:Which of the following statements best describes your right to work in Australia?Have you completed a Real Estate Sales Representative course? (e.g. Agent''s Representative course, Certificate of Registration)How many years'' experience do you have as an operations manager?How many years'' experience do you have as a property manager?How many years of people management experience do you have?How many years of residential property management experience do you have?Do you have a current Australian driver''s licence?How much notice are you required to give your current employer?Executive Assistant to Top-Producing Real Estate AgentPROFESSIONALS VERTULLO REAL ESTATEParadise Point, Gold Coast QLD27d agoProperty ManagerPaul Hill RealtyHope Island, Gold Coast QLD15d agoWhat can I earn as an Operations Manager #J-18808-Ljbffr