Job Title

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world''s evolving vision needs. We craft exclusive eyewear brands Ray-Ban, Oakley, Oliver Peoples, Persol, Costa and more, alongside esteemed licensed brands such as Tiffany & Co, Burberry, and CHANEL whilst our cutting-edge lenses Varilux and Transitions lead the industry in innovation. In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, Oakley, OPSM, Ray-Ban and Laubman & Pank. Every day, EssilorLuxottica''s 190,000 employees in 150 countries work towards a common mission to help people see more and be more.We''re seeking an experienced Operational Excellence Director to lead national retail compliance and operational standards across EssilorLuxottica''s ANZ retail brands including, Sunglass Hut, Ray Ban, Oakley, OPSM, Laubman & Pank and EyeQ.Reporting to the VIce President Store Operations ANZ, this role defines and governs the operational excellence strategy, ensuring consistent execution of brand standards, business controls, compliance, and customer experience across every store.This role is based in Sydney, with flexibility to travel regularly across ANZ to support operational priorities and store execution.Key responsibilitiesLead the ANZ Operational Excellence strategy, translating global frameworks into a clear roadmap that lifts execution and performanceDrive consistent operational execution across the network, enabling store teams to deliver exceptional customer experiences and commercial outcomesLead and develop a high performing, multi state field team across ANZ, focused on capability building, consistency and sustainable upliftIdentify systemic barriers to performance and drive cross functional solutions that make it easier for stores to executePartner closely with senior Support Office stakeholders to influence change and improve outcomes for store teamsEmbed a culture of accountability, continuous improvement and high performance across the ANZ retail networkAbout you5+ years'' senior retail operations leadership experience in large-scale, multi-site organisationsProven success leading and developing high-performing, multi-state teams and state-based leadersDemonstrated ability to drive measurable execution uplift and deliver results through influence and strong operating disciplineExceptional stakeholder management skills, partnering effectively with senior Support Office and field leaders to deliver solutionsStrategic, analytical and solutions-focused leader with high integrity and a continuous improvement mindsetStrong expertise in retail audits, business controls, and operational riskJoin a global leader and play a critical role in strengthening store performance while safeguarding the business.Working at EssilorLuxotticaA career with EssilorLuxottica will offer you rewarding experiences and the opportunity to develop your skills every day. Working at our head-office located in North Sydney, you will enjoy:Generous yearly $1,500 product allowance and Family & Friends discounts of up to 50% off to splurge across all our brands - OPSM, Sunglass Hut, Oakley, Ray-Ban, Laubman & Pank and EyeQUp to 50% off Oakley eyewear and apparel throughout the year.Volunteering with our charity partner OneSight, including volunteer leave and iChampion ambassador opportunities.Wide range of career opportunities across the EssilorLuxottica networkComplimentary full-time concierge services offering an exclusive hotel-style experience!Options for a hybrid working environmentNext StepsTo be considered for this opportunity, please click apply and send your resume today.To be considered for this opportunity, please click apply and send your cover letter and resume today.As an inclusive, team-first company, our people are at the core of everything we do. We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing. We work hard to create a safe and inclusive environment for all, and most importantly, we''re all about creating better experiences - for our customers and for each other.Unlock job insightsSalary match Number of applicants Skills matchWe are an Italian company, with our global head office based in Milan.With over 7,000 retail stores and 70,000 employees spread across more than 130 countries, Luxottica is a clear market leader in the eyewear and eyecare market.We manufacture, market and distribute a collection of luxury frames and sunglasses. Our house brands (the ones we own) include Ray-Ban, Oakley, Persol, Vogue, Arnette and our licensed product brands include Tiffany & Co., Prada, Dolce & Gabbana, Coach and Chanel.Across Australia & New Zealand, we have over 800 retail stores and 5,000 employees across our 2 leading Optical brands OPSM and Laubman & Pank plus our global Icon Sunglass HutSource: this is an extract from the company''s own websiteTo help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage. #J-18808-Ljbffr