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OverviewJob reference: #18313Brand: Lumus ImagingLocation: MerewetherWork type: Full Time (Permanent)About Us: At Lumus Imaging, we are passionate about caring for your health and wellbeing at every stage of life. Lumus Imaging harnesses knowledge and expertise developed over the last 30 years, combined with the empathy and care of our people. Our team of radiographers, sonographers, nuclear medicine technologists, nurses, centre support staff, as well as our network of independent radiologists, makes up 2,000 diagnostic imaging experts and support staff across 150 sites nationwide.Join Our Team at Lingard Private Hospital Head Secretary. This is a hands-on leadership role within a high-pressure medical reception environment, ideal for someone who thrives on organisation, teamwork, and delivering excellence in patient care.About The RoleAs the Head Secretary, you''ll oversee the daily operations of our reception area, ensuring smooth workflow and efficient patient service. You''ll be responsible for coordinating a small, dedicated team while managing your own front-of-house duties.Responsibilities include:Overseeing the daily workflow and ensuring the reception runs seamlesslySupervising 12 team members each day (with 5 overall direct reports)Managing patient bookings, enquiries, and billing processes with accuracy and professionalismProviding administrative support to clinical teams to maintain an efficient, patient-centred serviceMaintaining high standards of confidentiality, organisation, and communication across all areasHours: 8:00 am 4:00 pm, Monday to FridayWhat We''re Looking ForExperience & Qualifications:Previous experience in a medical reception or administrative leadership role (hospital experience highly regarded)Organised & efficient: Able to manage multiple priorities in a high-pressure environmentTech-savvy: Confident using clinical and booking systems, with strong attention to detailLeadership-focused: Able to mentor and guide a small team while fostering a collaborative cultureProfessional & compassionate: Maintains composure under pressure and delivers exceptional patient serviceAdaptable: Willing to assist across departments and support broader hospital operations when requiredBenefits And WellbeingAs part of working for Lumus Imaging, you will have access to a range of benefits including:Benefits platform - Discount program with 500+ Australian brandsFitness Passport Access top fitness centres & pools across Australia at a subsidised rateCorporate health insurance discounts, banking benefits and novated leasing salary packagingCareer growth and development opportunities with access to online courses via our e-learning platformConfidential health and well-being support through our Employee Assistance Program, available to all employees and their family membersOur commitment to diversity and inclusion: Lumus Imaging is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.How To ApplyPlease click the ''Apply Now'' button to complete the pre-screening questions and submit your application. For further details email: [email protected]. See more of our jobs at www.healiuscareers.com and follow us on LinkedIn. #J-18808-Ljbffr