BOUNCE is more than a workplaceit''s a movement. With over 6.5 million customers each year, 3000+ team members & 49 venues globally, we''re leading the way in actionadventure entertainment, creating epic experiences that inspire movement, selfexpression & human connection.Why You''ll Love This RoleAs Assistant Venue Manager at BOUNCE, you''ll work alongside the Venue Manager, supporting venue operations, team leadership & customer experience. You''ll be handson, coaching, motivating & developing an energetic team while ensuring the venue runs smoothly, safely & successfully.Support the Venue Manager in leading & motivating a dynamic team, fostering a culture of teamwork, progression & accountability.Deliver an unforgettable customer experience by ensuring seamless venue operations, responding to feedback & coaching your team.Oversee safety & compliancemanaging procedures, implementing risk management strategies & ensuring all standards are met.Drive business success by supporting key KPIsincluding sales, customer experience, safety, labour & COGS.Develop & mentor your team, ensuring they have the skills, confidence & support to succeed.Ensure smooth venue operationsmanaging presentation, cleanliness & efficiency so every customer has an epic experience.Step up as acting Venue Manager when required, taking the lead to keep the venue running at worldclass standards.What You Bring to the TeamLeadership experience in a fastpaced, customerdriven environment (hospitality, retail, fitness, recreation, or similar).A strong sense of ownershipyou''re proactive, solutionsfocused & lead by example.A passion for coaching & developing young teams, with experience leading, mentoring & motivating 1624yearolds.Customerfirst thinkingyou thrive on creating magic moments & ensuring every guest has an amazing experience.Strong commercial awarenessyou understand sales, labour, cost control & operational efficiency.Resilience & adaptabilityyou stay calm under pressure, embrace challenges & bring positivity every day.A handson attitudeyou''re ready to jump in, roll up your sleeves & make things happen.Why You''ll Love Being Part of BOUNCEAt BOUNCE, customer experience is at the heart of everything we do. We thrive on a teamfirst culture where engagement, progression & fun go hand in hand. Whether you''re mentoring a team, developing your leadership skills, or shaping the future of BOUNCE, you''ll be surrounded by passionate, likeminded people who are all about making an impact.Here''s What''s in It for You:Career Progression & Growth Be supported by leadership development & personal growth programs.Bonus Structure Earn performancebased incentives on top of your salary.Free BOUNCE Passes Jump, leap & fly whenever you like, plus get your friends & family involved with regular free passes!BOUNCE Team Academy Learn new tricks & skills from the pros.A Culture That Celebrates YOU Quarterly engagement surveys, town halls & recognition awards ensure your voice is heard & your efforts are celebrated.WorkLife Balance Work only one weekend day per week & two public holidays a year.Paid Parental Leave Supporting you during life''s biggest milestones.Recruitment Referral Incentives Bring awesome talent into the team & get rewarded.Caf Discounts 50% off for salaried team membersbecause your morning coffee should be stressfree.Mental Health & Wellbeing Support Access Telus Health (EAP), including Nurse on Call, mental health resources & professional support.Take the Leap!This is more than just a jobit''s an opportunity to run a highimpact venue, lead a performancedriven team & be part of a business that thrives on progression & connection.Ready to lead? Apply now!Please refer to our Privacy Collection Statement here: application will include the following questions:How many years of people management experience do you have?Which of the following statements best describes your right to work in Australia?Do you have experience preparing work rosters?What''s your expected annual base salary? #J-18808-Ljbffr
Job Title
Assistant Venue Manager