Job Title

Permanent Opportunity | Commencing February 2026Hybrid Work Model Adelaide CBD & Work from HomeAbout the OpportunityWe are excited to offer a permanent opportunity for motivated and detail-driven professionals to join Bupa as Claims Processing Consultants. This role is ideal for candidates seeking long-term career stability, structured development, and the chance to make a meaningful impact in healthcare.As a Claims Processing Consultant, you will manage the end-to-end assessment of a diverse range of claims across Hospital, Medical, and Ancillary services. Acting as a trusted link between Bupa, our members, and healthcare providers, you will ensure claims are processed accurately, enquiries are resolved efficiently, and our high standards of service excellence are consistently delivered.Key ResponsibilitiesAssess and process Hospital, Medical, and Ancillary claims in line with policy and regulatory requirementsInterpret health insurance policies, schedules, and legislation with precision and careManage inbound and outbound communications relating to claims and member accountsIdentify opportunities to improve processes and support digital self-service initiativesCollaborate with internal teams to ensure timely and accurate resolution of enquiriesWork ArrangementsYour first three months will be spent onsite at our Adelaide CBD office, where you''ll complete a comprehensive training and onboarding program. Following this, you will transition to a hybrid working arrangement, balancing time in the office and working from home in consultation with your Team Leader.About YouPrevious experience in health insurance or claims is not required. We''re looking for individuals who are curious, analytical, and committed to delivering high-quality outcomes in a fast-paced environment.You will bring:Strong written and verbal communication skillsConfidence using multiple digital systems and platformsExceptional attention to detail with a strong compliance mindsetA proactive, solutions-focused approach to problem-solvingEffective time management and the ability to meet deadlinesThe ability to work both collaboratively and independentlySupport Every Step of the WayAt Bupa, our people are central to everything we do. Our global wellbeing program supports your mental, physical, financial, social, and environmental wellbeing, helping you thrive both inside and outside of work.Our benefits include:Fully subsidised Bupa health insuranceDiscounts on travel, home, dental, and optical servicesExclusive savings with partner brands including Apple, Endota Spa, and New BalanceAn additional wellbeing day of annual leave each yearOne paid volunteer day annually to support causes that matter to youWe are proud to be an inclusive employer and are committed to creating a safe and welcoming workplace that reflects the communities we serve. Applications from all backgrounds are encouraged. If you require adjustments at any stage of the recruitment process, please let us know when applying.Join Bupa and build a meaningful, long-term career where wellbeing truly goes beyond the workplace. #J-18808-Ljbffr