Job Title

OverviewLeading Flight Training Organisation- based at Moorabbin AirportJoin a busy and safety conscious teamFull Time opportunities availableThe CompanyAre you passionate about aviation and looking to make an impact in the industry? CAE Australia Flight Training, a leading aviation training provider located at Moorabbin Airport in Melbourne, is currently seeking an enthusiastic RTO Administrator. CAE Australia Flight Training is a Registered Training Organisation (RTO No 46506/CRICOS 04415M) specialising in aviation training.About the RoleThis role plays a vital part in our Student Services team and is ideal for someone who is organised, detail-orientated and passionate about providing exceptional student service within the VET/CRICOS sector to deliver high quality support.ResponsibilitiesCoordinate and manage student enrolments, withdrawals and completions ensuring compliance with RTO, CRICOS and industry standards.Provide exceptional customer service and support to students, ensuring a high level of engagement.Timely assistance with student inquiries and support services.Maintain student records in VETtrak and other systems, ensuring data and compliance integritySupport trainers and management with scheduling, documentation and reportingMet all regulatory and data reporting requirementsMaintain operational knowledge and adherence of VET RTO and CRICOS relevant compliance requirementsOversee enrolments prior to course commencement, ensuring that all pre-requisites are received where applicable, and taking appropriate action as requiredIssue of Certificates in a timely mannerIdentify process and systems improvements and help implement them in collaboration with Compliance and Quality Manager.Conduct internal audits on student records ensuring compliance with regulator, RTO and CRICOS standards.General administrative support within the Student Services TeamOther ad-hoc duties as directed.About YouTo succeed in this role, you will bring previous experience in RTO administration or student services. Strong organisational skills with a high level of attention to detail. Demonstrates clear, concise, and professional communication skills, both written and verbal. You are able to manage competing priorities in a fast-paced environment and bring a professional, approachable, and student-focused attitude to everything you do.Skills and attributesHigh attention to detail, data, processing and complianceStrong organisational skillsExcellent communication skills and customer focusFlexible and collaborativeAbility to work in a fast-paced environmentKnowledge and experience2 + Years experience working in an RTO (preferably in Student Services)Experience in VETtrak highly desirableProficient in RTO and CRICOS systems including USI, AVETMISS, NVCR, HITS, TCS, eCAFCustomer enquiries and supportKnowledge of the Aviation industry is desirable but not essentialWhy Join Us?This is an opportunity to make a meaningful contribution to the success of our training operations and student outcomes. You''ll be part of a supportive and professional team with a focus on continuous improvement and operational excellence.How to ApplyTo apply, you must have the legal right to live and work in Australia. Take the first step towards a rewarding career by submitting your application today. Please submit your application, including your resume and a cover letter outlining your suitability for the role.At CAE, everyone is welcome to contribute to our success. With no exception.As captured in our overarching value "One CAE", we''re proud to work as one passionate, boundaryless and inclusive team.At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.When applying for any Vacancies / Jobs please use: Internet Explorer 9 and above, Firefox, Chrome, Safari or Opera. Please do not use Internet Explorer 8 or earlier versions. #J-18808-Ljbffr