Job Title

We''re thrilled to announce an opening for a part time (2 days per week) Client and Community Advisor, working at Wahroonga Aged Care in Biloela. It''s not every day an opportunity like this comes along: the chance to make a real difference and feel energised, fulfilled and inspired. You''ll be working alongside a like-minded team who truly support one another.If you''re passionate about sales and marketing, and are craving the opportunity to do some good, read on!Let''s talk about the role:The Client and Community Advisor acts as an important contact between the local community and our Wahroonga Aged Care and Retirement Living facility located at Biloela. The role will deliver our local area marketing and sales strategy, driving growth of our retirement living and aged care services.The Client and Community Advisor will develop and implement impactful community marketing campaigns that build the Lutheran Services community and achieve sales targets. Your ability to maintain relationships with internal and external stakeholders will see you curating individual service and accommodation solutions and coordinating the successful transition from engagement through to sale and admission.Overall, the Client and Community Advisor will:Manage sales for aged care and retirement living, tracked to monthly KPIsImplement best practice lead and database nurturing to optimise waiting lists and minimise vacancy periodsForge positive working relationships with referral networks, community groups and local congregationsNurture relationships with existing clients to generate advocacy, referrals and future salesDevelop community networks, attend and provide events, information sessions and workshopsMonitor and report on local competitor activity to inform sales initiativesAbout you:You could be a marketing professional looking for a meaningful next step, or a sales expert ready to sink your teeth into something hands-on!Ideally, you will have:An ability to develop and maintain positive relationships, both internally and externallyExperience in property, sales, retirement living, client services or other relevant industryAn understanding of contract and legal requirements within the retirement and aged care sectors (not essential)Experience managing prospective buyer databases and CRMsExcellent communication and decision-making skillsA consumer-directed approach that thrives in an environment of person-centred care.Tertiary qualifications in Business, Social Services or a relative field (highly regarded)Who we are:Lutheran Services is a not-for-profit organisation that has been serving the people and communities of Queensland since 1935. We provide quality, contemporary care and support for people of all backgrounds, at more than 20 locations throughout Queensland.Our dedicated workforce of nearly 1500 makes a difference to the lives of many people every day. They bring our vision to life helping those we serve to pursue the lives they hope for and enabling the communities we are part of to thrive.As a member of the Lutheran Services team, you will enjoy a great work-life balance, generous benefits, flexible arrangements and ongoing opportunities for professional development and career progression.Here''s what we can offer you:We offer a competitive salary and access to $15,900 pa in salary packaging options. You will also have access to significant discounts across several areas including private health insurance, gym membership, holiday and travel discounts, home appliances and it discounts and car rental.You will be joining an organisation who genuinely cares for their staff and consumers, where you will be provided support and ongoing training and developmentAPPLY NOW!Please attach your resume, complete the application form and the questions below. Applications may be reviewed as they come in. For a copy of the position description please click here.About UsWe draw on our rich Lutheran tradition of caring for everyone - the individual, family and the community. We support older people, young people and their families, people living with a disability or mental illness, and families experiencing domestic violence and hardship.Together with the congregations that founded us, we''ve been serving Queenslanders since 1935. We are a not-for-profit organisation with more than 2,200 dedicated people, working across more than 20 sites from South-East to Central QueenslandI certify the information I have provided is an accurate account of my work history and qualifications and understand that false/misleading/non-disclosure of information may be cause for rejection or if appointed termination of employment.Yes I agree to the privacy statement *Personal Details * Required fieldFirst name *Last name *E-mail *Digits only or add + for international numbersStreet *Street Cont.City, Town or Suburb *Postcode or Zipcode *Country *State, Region or Province *LinkedIn URL(Please click on your profile and copy the URL from your profile page.)QuestionsWhich of the following statements best describes your right to work in Australia? *I am an Australian or New Zealand citizen or permanent resident.I currently hold a valid working visa for Australia.I am not an Australian or New Zealand citizen, and I do not hold a valid working visa for Australia.Do you have a valid (NDIS) National Disability Insurance Scheme Worker Screening Check? *I have a current NDIS Worker Screen and can provide evidenceI do not have a current NDIS Worker Screen but am prepared to obtainI do not wish to obtain a NDIS Worker ScreenDo you have a valid Open Driver''s licence? *YesNoPlease select the statement that best describes your transport situation? *I own or have access to a well maintained, comprehensively insured motor vehicleI do not have access to a well maintained, comprehensively insured motor vehicleWhat made you apply for the position of Client & Community Advisor - Trinder Park, and why do you believe you are the best candidate for this role? *Please select the response that best describes you: *I have a current Police Check and am willing to provideIf successful I am happy to obtain a Police CheckI do not wish to obtain a Police CheckIf you were referred to this position by a current Lutheran Services employee, please provide their name below or put N/A if you were not referred. * #J-18808-Ljbffr