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Are you a proven SMB sales leader with a track record of consistently hitting (and beating) goal in high-velocity environments? Do you thrive on coaching, accountability, and building teams that execute with rigor? If so, this is a pivotal opportunity to help scale ChowNow''s SMB sales engine.About Us:ChowNow is one of the leading players in off-premise restaurant technology. As takeout becomes a vital revenue stream for independent restaurants, our platform helps owners focus on what they do bestserving great foodby offering solutions across the entire digital dining experience. From building branded websites and mobile apps, to powering online orders, managing menus, consolidating delivery, and running targeted marketing, we give restaurants the tools to grow on their own terms.We support over 20,000 restaurants across North America, helping process $1B+ in gross food sales while saving our partners over $700M in third-party commission fees. Through our white-label ordering solutions, a growing demand network (including Google, Yelp, Apple, and Snap), and a diner-friendly marketplace, we empower independent restaurants to own their customer relationships and avoid inflated pricing and fees charged by 3rd party delivery apps like Uber and Doordash.Founded in 2012, we''ve navigated rapid growth and transformationfrom startup roots through the pandemic boomand are now beginning an exciting new era under our CEO, Kanika Soni. As we evolve with new leadership and cutting-edge tools, we''re deepening our commitment to helping local restaurants thrive in the digital economy.About the Position:As a Sales Manager, Small and Medium sized Business (SMB), you will lead a team of Account Executives focused on high-velocity acquisition of independent restaurants. This role is ideal for a handson leader who has personally sold in SMB, understands volumedriven sales motions, and has consistently delivered results as a people manager.You''ll be responsible for driving predictable revenue, developing top talent, and reinforcing a disciplined, metricsdriven sales culture.This position will report to our Vice President of Sales and will manage a team of SMB Account Executives.This is a remote role based in the United States. Please note: ChowNow is not eligible to employ in every state and the recruiting team will confirm location and eligibility before moving past initial stages.WHAT WE LOVE ABOUT YOU:You put restaurants first. You deeply understand the importance of local restaurants and put them at the center of everything you do. You aim to help them not only survive but thrive.You celebrate diversity. You recognize that diversity and inclusivity matter. You''re committed to progress, which means everyone gets the support and resources they need, no matter who they are. You have an ability to listen to other team members'' ideas and can thrive in an environment that embraces individuality. Everyone''s voice counts.You raise your hand. You consistently go above and beyond what is asked of you. You help your peers accomplish their tasks while also excelling at accomplishing your own. When you have a smart idea, you raise your hand and share it.You keep reaching. You set clear ambitious goals. You don''t allow yourself to become complacent with where you''re at and what you''ve done, so you seek out new opportunities and challenges.Responsibilities Include:Leading, coaching, and developing a team of SMB Account Executives in a highvelocity sales environmentDriving consistent performance against weekly, monthly, and quarterly revenue targetRunning effective 1:1s, pipeline reviews, forecast calls, and live call coachingMaintaining accurate forecasting within 15% variance through disciplined pipeline managementPartnering closely with Revenue Enablement to identify skill gaps and deliver targeted trainingCollaborating with Revenue Operations on process optimization, tooling, and reportingHiring, onboarding, and ramping topperforming sales talentEnsuring strong Salesforce hygiene and data integrity to maximize conversion and productivityBuilding and sustaining a highperformance, highaccountability team cultureWithin 30 days you''ll...Complete ChowNow New Hire Onboarding ExperienceShadow AE calls and demos to internalize sales motion and messagingCrosstrain with Onboarding, Customer Success, and Support to understand the full customer lifecycleLaunch weekly 1:1s and establish individual development plansBuild and customize Salesforce dashboards for pipeline visibility, conversion, and rep productivityBegin weekly reporting cadence on attainment, conversion rates, and pacingWithin 60 days you''ll...Complete a full team assessment and deliver targeted coaching plansPartner with Enablement to launch training focused on highestimpact performance gapsMeet with multiple restaurant partners to deepen understanding of buying triggers and competitive positioningPublish your first playbook updates based on real deal data and customer insightsWithin 90 days you''ll...Implement at least one process or tooling improvement with Revenue OpsEstablish an ongoing AE hiring pipeline in partnership with RecruitingOperationalize playbook governancewin/loss reviews, talk track iteration, and adoption accountabilityDrive measurable improvements in data integrity, conversion rates, and forecast accuracyBuild a strong, engaged, executionfocused team cultureYou Should Apply If You Have:4+ years of sales management experience in SMB, highvelocity SaaS or marketplace environmentsA proven track record of consistently hitting or exceeding quota as a managerPrior experience selling SMB yourselfyou understand the motion, objections, and paceDemonstrated success improving conversion rates, ramp times, and rep productivityStrong coaching instincts with a peoplefirst leadership styleDeep comfort with Salesforce, forecasting, pipeline analysis, and performance metricsThe ability to balance strategy and executionyou can build the plan and jump in to close when neededAbout Our Benefits:Expected On Target Earnings (OTE): $110,000 - $150,000 OTE (Depending on candidate location and experienceOngoing training and growth opportunities.A "Best Place to Work" winner multiple times where we focus on creating a great employee experience.Rock solid medical, dental, and vision plans.Mental Health Coverage - we offer several programs to support your mental health and wellness goals.Unlimited Paid Vacation. We expect you to work hard, but still enjoy your personal life7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave.401(k) MatchingEmployercontributing student loan assistance program or continuing education reimbursement programEmployee Stock Incentive Plan.Pet insurance for your fur babiesConsistent & fair leadership: we''ll share info, set clear goals, show you respect, and treat everyone fairly.Enough freedom to spread your wings while still holding you accountable.Information Regarding Recruiting Scams:ChowNow does not engage in outreach to prospective candidates by text message about employment opportunities, interviews, or employment offers, and we do not make job offers after only one interview. ChowNow does not ask candidates to submit sensitive personal information (Passport details, banking information, etc.) as part of the interview process. ChowNow employment offers are made by a ChowNow Talent Acquisition team member with a @chownow.com email address only. ChowNow does not ask candidates to provide funds to the company for onboarding, equipment, or supplies. If you receive an employment inquiry or employment offer from a non @chownow.com email address, consider it spam.Read here about your California privacy rights.The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties and skills required.As one of ChowNow''s core values, "Celebrates Diversity", we are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information marital status or any legally protected status. We are committed to developing a barrierfree recruitment process and work environment, if you require any accommodation, please let us know at your earliest convenience and we''ll work with you to meet your accessibility needs. #J-18808-Ljbffr