Job Title

Join to apply for the Technical Support Advisor role at City Facilities Management AustraliaGet AI-powered advice on this job and more exclusive features.The OpportunityThis 6-month fixed term role offers a proactive, motivated and tech-savvy team player the opportunity to join a dynamic high-performing team. You will support our partnersColes with your technical resource skills, remotely monitoring Refrigeration, HVAC and Lighting systems within stores. This is a Part Time opportunity working 4 days on and 4 days off (4.30pm - 9.30pm).Your key responsibilitiesWorking within a fast-paced Contact Centre environment that operates 24/7 and provides Contact Centre services to our partnersWork in a control room environment, monitoring alarm systemsManage high volume of outbound calls to field technicians and storesAccurately enter dataDeliver customer service to our partners and our field-based team members in our state of the art technical and sustainability centreYou will be required to haveDemonstrated experience using multiple systems concurrentlyA high level of attention to detailCustomer service experience within a Contact Centre environment - preferredPrevious experience in a Technical Support or service role - preferredCity is an Equal Opportunity Employer who supports and encourages the diverse needs of each individual Team Member.City does not accept any unsolicited resume referrals from Recruitment Agencies. Please do not submit any resumes or associated profiles to the City careers portal or to any City team members. City will not pay any placement fees relating to unsolicited resume referrals.Seniority levelEntry levelEmployment typePart-timeJob functionAdministrative, Customer Service, and Information TechnologyIndustriesFacilities Services and Office Administration #J-18808-Ljbffr