Job Title

At Commonwealth Bank, we''re focused on creating smarter, simpler lending experiences for businesses. In this role, you''ll contribute to enhancing our product risk environment, streamlining processes, and improving customer outcomes through data-driven insights and innovative thinking.You''ll be part of a team that values thoughtful risk management, data quality, and continuous improvement, working together to support sound capital treatments, credit decisions, and reporting outcomes.See yourself in our teamBusiness Banking (BB) supports Commonwealth Bank''s small to medium enterprise customers, mid-market corporate clients, and regional and agribusiness sectors by delivering a broad range of financial services and solutions. Business Lending (BL) is a product and specialised sales function providing working capital, business loans, asset finance, corporate finance, and property finance solutions, while also managing Line 1 risk and controls for these products.We''re hiring for several roles across the Business Lending Domain, including Business Lending Modernisation, Asset Finance, and Centres of Excellence (all permanent based in Sydney). These teams work collaboratively to improve experiences for both customers and bankers through modernised processes, automation, and continuous learning.Your ImpactAs a Control Performer, you''ll play an important role in shaping the future of control governance within a dynamic and evolving environment. Beyond operating existing controls, you''ll contribute to designing, executing, and refining control activities across innovative lending products.Your work will sit at the centre of our evolving control framework. By using data-driven insights, analysing customer and banker feedback, and identifying process breakpoints, you''ll help lift standards and ensure our control environment remains robust, adaptable, and aligned with regulatory and policy expectations.Key responsibilitiesPerform monthly control activities across a range of business lending productsSupport the management of operational risk incidents and issues, including executing control updates when requiredContribute to the rollout of product, process, regulatory, and policy changes in collaboration with a broad range of stakeholdersCoordinate internal communications and support the development of training materials to build product knowledge and capabilityTriage and respond to product-related enquiries, resolving straightforward matters where appropriateReview customer breakpoints and Voice of Customer feedback to identify opportunities for improvement and support proposition refinementContribute to the design and establishment of new service domains in business lending, strengthening risk mitigation and enhancing automated controlsWe''re interested in hearing from people who haveA commitment to building a positive, inclusive culture where different perspectives are valued and people feel supported to do their best workStrong organisational, planning, prioritisation, and time management skillsThe ability to learn complex concepts and work collaboratively to understand problems and help design practical solutionsWell-developed critical thinking skills, with experience using data and insights to inform decisionsThe ability to work independently while managing multiple priorities at the same timeAttention to detail and a focus on accuracyClear written and verbal communication skills for engaging with stakeholders and contributing to reports and forumsIf you''re already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you''ll need to apply through Sidekick to submit a valid application. We''re keen to support you with the next step in your career.We''re aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.Advertising End Date: 02/02/2026 #J-18808-Ljbffr