OverviewOverall purpose of the position is to effectively support the Customer base of a large manufacturing business by meeting the agreed service levels. You will be required to professionally process inbound customer service calls, ensure delivery of a consistent and high-quality customer experience and be proactive in identifying business improvement opportunities. The ideal candidate will be required to obtain and evaluate all relevant information to handle inquiries and complaints, to act as the communication conduit between our customers and our business partners, suppliers and service providers.Position Details$37.13 per hour inclusive of casual loadingMonday to Friday 8.30am-5.00pmOngoing casual assignmentImmediate startResponsibilitiesGeneral clerical dutiesAnswering phonesProvide admin support to senior managersBookingsData EntryRaising Purchase ordersQualifications & SkillsExcellent phone mannerExcellent time management skillsEfficient time management and organisational skillsHigh attention to detailEffective communication skills; both written and verbalPositive and personableIntermediate computer skills; particularly ExcelApplicationIf you believe you meet the above criteria apply now or email Hannah Limond at [email protected] Consulting Services | #J-18808-Ljbffr
Job Title
Customer Service and Administration Officer