Job Title

30th January, 2026About the RoleWe areseekinga highly commercial, retail-first General Manager to lead the Chemist Discount Centre (CDC) pharmacy franchisenetwork. This is a senior executive role for a leader who has run retail businesses, owned complexP&Ls, andunderstandshow to win in high-volume, price-competitive, customer-driven retail environments.CDCoperatesin a fast-moving, value-led retail category where pricing, discount strategy, merchandising execution, and brand clarity directlydeterminesuccess. This role is accountable for translating strategy into store-level retail performance, ensuring the brand is competitive, relevant, and executed consistently across the network.You will act as the chief retail operator and brandodian for CDC shaping the offer, setting the commercial guardrails, and driving profitable growth across a national multi-site footprint.Success in this role depends on exceptional stakeholder leadership. You willoperatewith influence across franchise members, suppliers, shared services teams, and senior executives aligning diverse interests around clear retail priorities and driving disciplined execution at scale.Key AccountabilitiesRetail Trading & Commercial Ownership (Core to the Role)Hold end-to-end P&L accountability, with direct responsibility for sales growth, gross margin, cost control, and overall trading performance.Define and continuously optimise retail pricing and discount strategies, ensuring CDCremainshighly competitive while protecting margin and brand equity.Lead promotional planning, campaign effectiveness, and value messaging in partnership with merchandising and marketing teams.Drive a strong retail trading rhythm, using data, insights, and performance reporting toidentifyopportunities and address underperformance.Brand, Offer & Customer PropositionOwn the retail brand strategy, ensuring the proposition is clear, compelling, and differentiated in a crowded discount retail landscape.Lead brand refresh and evolution initiatives, grounded in customer insight and retail performance outcomes.Ensure consistency of the retail offer across the network from priceperceptionand promotional execution to in-store experience.Act as the public-facing retail leader of the brand, confidently presenting to members, suppliers, partners, and industry audiences.Network Growth & Retail ExpansionLead the retail expansion strategy, including site selection, feasibility, demographic analysis, and commercial modelling.Own the franchise recruitment and conversion process, clearly articulating the retail value proposition through high-impact pitch decks and presentations.Work closely with network development and operations teams on store builds, refurbishments, relocations, and format compliance.Franchise, Member & Retail LeadershipBuild high-trust relationships with CDC members, positioning yourself as a commercial retail partner, not just a network leader.Navigate competing stakeholder priorities whilemaintainingclear commercial guardrails and a consistent retail strategy across the network.Establish strong member communication rhythms, translating retail strategy into clear, actionable guidance.Manage performance, compliance, and escalations with a clear focus on retail outcomes and customer impact.Cross-Functional Retail ExecutionWork in deep partnership with shared services (merchandising, marketing, consumer marketing) to ensure strategies are executable at store level.Ensure retail initiatives are practical, scalable, and commercially sound across a diverse network.Champion a disciplined, performance-led retail culture across CDC.WhatWe''reLooking ForProven senior leadership experience in multi-site retail (essential).A demonstratedtrack recordof owning and growing retail P&Ls in competitive, price-sensitive environments.Demonstrated ability to interpret retail trends and translate insight into scalable growth strategies across pricing, format, proposition, and network expansion.Deep understanding of retail pricing, discount mechanics, promotional effectiveness, and margin management.Strong brand and proposition leadership experience, ideally involving brand repositioning or refresh.Highly confident and credibleretail communicator and presenter, comfortable being the public face of a brand.Experience working within shared service retail models whilemaintainingstrong executional discipline.Commercially sharp, data-driven, and comfortable making high-impact retail decisions.Why This Role is DifferentThis is not a passive franchise leadership role. It is a hands-on retail GM position for a leader who understands where the market is heading and thatretail success is won or lost on priceperception, offer clarity, and execution at store level.Apply For Job #J-18808-Ljbffr