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Discover Bupa TraralgonNestled in the picturesque East Latrobe Valley, our modern Care Home is a beacon of comfort. With 120 beds spread across various care units, our emphasis remains firmly on the holistic well-being of our residents.To learn more about our beautiful care home visit:Why Bupa Traralgon?A Nurturing Community: Be a part of a community where you are celebrated and valued.Embrace a Fulfilling Lifestyle: Seize an opportunity that offers more than just a job.Financial RewardsReceive a $5,000 retention bonus after 6 months.Free select health insurance products for you and your immediate family up to $5,500kFree before and after school Kids club (aged over 4 years) on site for all employees*Employee referral program Earn a bonus for referring someone to join our Bupa Family.Enjoy discounts on Bupa insurance & top retail brands like Apple, Optus, JB HiFi, New Balance, and more.Health & Well-beingVIVA - our employee wellbeing program - live healthier and happier get more info at OverviewRole: Customer Service ConsultantAs a Customer Service Consultant, you will contribute to a customer-centric administrative experience within the Care Home. Facilitating a great customer and employee experience within the Care Home, delivering excellence in all aspects of the internal and external customer journey and actively performing the duties across all three core focus areas as outlined below to ensure consistent provision of customer service:Resident Placement: Warmly welcome prospective residents and assist them throughout the admission process.Employee Service: Enhance our team''s experience with precise rostering, recruitment, and onboarding tasks.Concierge: Provide impeccable service, be it at the reception or through any form of communication.Skills and ExperienceDesirable: Certificate IV in Business AdministrationExperience in rostering and familiarity with Kronos or payroll systems.Proficient administrative abilities.Effective communication skills both verbal & written.Strong interpersonal skills with a knack for customer service.Solid computer literacy, especially in Microsoft Word & Excel.Ready to Join?Click *Apply* for our online application.Just so you know, everyone will be required to complete pre-employment checks as part of the application process.Note: Bupa Villages and Aged Care is an NDIS approved provider. As part of the NDIS scheme, employees working within an NDIS facility, in a risk assessed role, must have a completed NDIS check. This is part of compliance and needs to be completed prior to commencement successful applicants will have this cost reimbursed upon commencement.To learn more about working at Bupa please visit our website: with me on LinkedIn: criteria and conditions apply #J-18808-Ljbffr