Job Title

OverviewDes''s Cabs is looking to fill a casual position with the view to Permanent Part time work ongoing within our 24/7 Whyalla Call Centre.Opportunity to join a successful family owned businessWork with a passionate and forward-thinking teamBenefit from full training and supportThis is a great opportunity for a motivated IT savy and customer service orientated person to become a vital part of a growing team. Deliver a level of service that exceeds our customers expectations and ensure customers receive professional and efficient service.Des''s is a family owned business with experience in personal transport for over 50 years. It is versatile with its individual companies distributed throughout various locations in SA.We understand the importance of people and quality within our business and provide a unique opportunity for the right person to become an integral part of our friendly and supportive team. The right person will take advantage of the in house training and gain skills and experience. Our aim is to make starting work easy and enjoyable.ResponsibilitiesProvide a professional level of service in-line with company policies and proceduresDeliver a level of service that exceeds our customers expectationsEnsure smart working practices are followed to contribute to ensuring and maintaining the smooth running of the daily operations of the CompanyPromote and portray a positive image for the CompanyTo be helpful, polite, knowledgeable and resourcefulProvide and maintain a safe workplace in accordance with OH&S policies and proceduresQualifications and SkillsDemonstrates well-developed personal communication skillsA high level of keyboard and computer knowledge, and data entry skillsA high level of customer service and leadership skillsHas the ability to listen and communicate wellDemonstrates an ability to remain calm under pressure and able to work accurately in a fast paced environmentAbility to work within a team environmentThe role of a Call Centre Customer Service Officer is a rewarding and responsible position within a dynamic company.Please be sure to include a covering letter addressing the key criteria set out in the Job Description included to the right of the Job Details shown here as the first page of your resume.This is an excellent opportunity. If you are friendly, reliable, motivated with the ability to work in a fast paced environment with a focus on customer service, who is well presented and flexible towards working hours, then we would like to hear from you!Apply Now! #J-18808-Ljbffr