A leading mobility technology platform in Melbourne seeks a CX Operations Sr. Analyst to enhance customer experience through data analysis and strategic initiatives. You will work with cross-functional teams to identify improvements in rider and driver experiences, leveraging large-scale data to inform operational decisions. The ideal candidate has a strong analytical background, experience in customer experience analytics, and excels in project management, all while fostering a data-driven approach to enhancing service quality.#J-18808-Ljbffr
Job Title
Senior CX Operations Analyst Data-Driven Impact