Job Title

Have you ever dreamed of working at the airport? Well this is your chance to join the worlds leading Ground Handler at Adelaide International Airport!Our Valued Team of Queue Facilitation Agents work in a team environment and are responsible for ensuring the timely, efficient, professional and safe queue facilitation service of passengers queueing to enter secure areas in and around Adelaide Airport.This role will require permanent 7-day availability, with the successful candidates working on a rotating roster, 7 days a week.Primary Duties and ResponsibilitiesDeliver a high standard of customer service for all passengers and ensure all customer service requirements are met in a timely, efficient and professional manner, at all times.Carry out customer service duties and other duties commensurate with the passenger service for customers.Ensure that passengers are directed to the correct queue and specific areas in the AirportEnsure compliance with OH & S Regulations and Company OH & S Policies to ensure safety of passengers and other employees; taking corrective action where required.To report any incidents immediately and maintain awareness and obligations involved in reporting incidents.Ensure all procedures are carried out within the regulations as set out by the requirements of Adelaide AirportBuild strong working relationships with all Adelaide airport and dnata Airport Services team membersPromote and maintain a positive company image (including grooming, behaviours and service).Lead and participate as #J-18808-Ljbffr