Job Title

Lead crucial community health programs that impact lives in Central Australia.Earn a generous salary of $126,000 - $129,776 + super + salary packaging + additional leave benefits!Make a lasting impact while working within an inclusive, values-led organisation focused on healing and community support.About Drug and Alcohol Services Australia (DASA)Drug and Alcohol Services Australia (DASA) is a Central Australian not-for-profit organisation with over 40 years of community service, committed to reducing the harmful impacts of alcohol and drug use. Headquartered in Alice Springs, DASA provides trauma-informed, culturally safe, and evidence-based support across the region.Their diverse programs include the Sobering Up Shelter, Aboriginal and Methamphetamine Outreach Teams, Prison In-Reach, the Drink Driver Education Program, Aranda House Therapeutic Community, and other vital initiatives such as Angie''s Place and the Alternative to Custody Programs. DASA operates under the guiding values of Integrity, Diversity, Compassion, Community, Collaboration, and Innovation.Learn more at: www.dasa.org.auAbout the OpportunityDASA is looking for a full-time Service Manager Community Programs based in Alice Springs, NT.This important leadership role reports directly to the Deputy CEO and oversees a range of critical community-focused programs. The Service Manager will provide strategic direction, lead culturally responsive teams, and ensure compliance with best-practice models and Quality Improvement Council standards.More specifically, your responsibilities include but are not limited to:Actively participate in and make a meaningful contribution to DASA''s Cultural Advisory Group, supporting cultural governance, safety, and organisational direction.Leading the Methamphetamine Outreach Team (MOT), Aboriginal Outreach Team (AOT), and Sobering Up Shelter (SUS) teamsManaging the delivery of the Drink and Drug Driver Education Program and Prison In-Reach ProgramEnsuring team rostering, training, performance management, and stakeholder engagementOverseeing incident management, data collection and reportingFacilitating regular team meetings and maintaining high staff moraleDelivering culturally safe services aligned with funding and compliance frameworksRepresenting DASA in community engagement and education eventsParticipating in the organisation''s on-call management roster (approx. once every 6 weeks)Managing program budgets, purchasing approvals within delegation, and contributing to monthly leadership reporting.About YouTo qualify, you will need a Diploma in Community Services, AOD, Mental Health or similar, with significant ideally 25 years relevant experience, including management roles in a similar sector. A Certificate IV in Training and Assessment (TAE) is highly desirable.Additionally, the following skills and background will be highly valued:Demonstrated experience in team supervision, rostering, performance coaching, and stakeholder engagementStrong time management, conflict resolution, and public speaking skillsAttending and actively participating in the Cultural Advisory Group activitiesSkilled in managing multiple teams and overseeing various operational areas such as Outreach and ShelterCultural awareness, flexibility, and the resilience to adapt to challenges associated with remote or cross-cultural workCapability to develop, deliver, and evaluate community outreach and education programsA current NT C Class Driver''s Licence, and the ability to travel to remote communities as requiredEligibility for Ochre Card and a National Police ClearanceWillingness to work on-call and respond to critical situations when requiredExperience with client management and HR systems (e.g. Mimosa, Elmo or similar) is desirable.As our ideal candidate, you will bring cultural sensitivity, flexibility, and a trauma-informed approach to leadership. You thrive in fast-moving environments and are committed to the continuous improvement of community health services.Please note: This is an Aboriginal-identified position. Applicants must identify as Aboriginal or Torres Strait Islander, as being Aboriginal is an inherent requirement of the role under the NT Anti-Discrimination Act. 1992, S35(1)(b) [Inherent requirements of the job] and S57 (Special measures).As part of our commitment to providing a safe working environment, all employees are required to complete a pre-employment medical assessment (including drug and alcohol screening) conducted by an employer-appointed medical professional. This assessment is designed to ensure the candidate has the physical and psychological capacity to safely perform the inherent requirements of the role, with or without reasonable adjustments.About the BenefitsIn return for your leadership and impact, DASA offers:$126,000 - $129,776 annual salary (commensurate with experience) plus super6 weeks of annual leave4 paid mental health days per yearSalary packaging optionsStrong executive leadership and team supportProfessional development opportunitiesWork vehicle available during business hoursFlexibility and cultural connection through meaningful community outreachRelocation support may be negotiable for the right candidate, however local applicants are highly encouraged to apply.Ready to Apply?If you are an Aboriginal or Torres Strait Islander professional with the drive to lead, grow, and serve your community through DASA''s non-residential programs, apply today. Your leadership could be the difference in shaping safer and healthier futures. #J-18808-Ljbffr