Job Title

Turn conversations into qualified meetings that drive real sales opportunities.At efex, our Appointment Setters are the front door to every new and existing client relationship.You''re the person who starts the conversation, asks the right questions, and books high-quality meetings for our Sales team with real decisionmakers who genuinely need what we do.This is a high-impact role where your calls directly build pipeline and fuel the growth of one of Australia''s leading IT and digital services providers.Based in South Melbourne, this role can be worked either full-time or part-time, and we''re happy to structure hours around school times for the right person.Who We AreWith over 20 local branches supported by a strong national presence, efex is one of Australia''s leading IT and digital services providers. We deliver rightsized solutions across IT, print, and communications that help businesses run smarter, simpler, and more efficiently.Our culture is approachable and business focused. We speak in plain language, build real relationships, and put people first: our clients and our team.The RoleThis role is focused exclusively on appointment setting.You are not closing deals. You are not doing technical work. Your job is to create opportunities.You''ll reach out to both existing efex clients and new prospects, start conversations, understand their business challenges, and book wellqualified meetings for our Sales team.Your success is measured by the strength and quality of the appointments you create.What You''ll Be DoingProactive OutreachCalling, emailing, and engaging prospects to start conversationsReaching out to both existing clients and new businessesResearching organisations that are a strong fit for efex servicesAppointment SettingBooking meetings, demos, and consultations for the Sales teamEnsuring every appointment has context, relevance, and clear opportunityLead QualificationAsking the right questions to understand business needsIdentifying decision makers and qualifying opportunities before handoverCRM & Pipeline ManagementAccurately logging all activity in SalesforceKeeping a clear, organised pipeline of followups and booked meetingsSales Team CollaborationProviding detailed notes for smooth handoverWorking closely with Sales to improve appointment quality over timeAbout YouExperience in appointment setting, telemarketing, sales, or customer serviceConfident and clear communicator on the phoneNaturally curious and good at asking questionsHighly organised and comfortable using CRM systems like SalesforceResilient, positive, and motivated in a high-volume outreach roleInterested in building a career in sales or the IT services industryWhat We OfferCompetitive base salary and incentive structure: we reward performance and resultsSupportive, downtoearth culture: collaboration and respect are at the heart of efexFlexible hours: fulltime or parttime, school hours consideredBirthday leave: enjoy your special day off on usWellbeing leave: take up to two days from your personal leave each year to focus on your wellbeingClear career growth pathways into Sales, Account Management, or Business Development for high performersIf you enjoy talking to people, uncovering needs, and being the reason sales opportunities begin, you''ll thrive in this role.Please note: all shortlisted candidates will be required to undergo a National Police Check as part of the recruitment process. #J-18808-Ljbffr