Skip to Main Content

Job Title


Assistant Store Manager (Customer Experience) - Dan Murphy\'s Traralgon


Company : endeavour group careers


Location : Traralgon, Victoria


Created : 2026-02-07


Job Type : Full Time


Job Description

Assistant Store Manager (Customer Experience) Dan Murphys Traralgon Share your spiritIf customer satisfaction was a competition you''d be the winner. As one of our Customer Experience Managers, you''ll channel your engagement and entrepreneurial spirit to create tailored instore customer experiences and inspiring merchandising that keep our community returning to Dans!We''re looking for a passionate people leader who has a genuine desire to make better happenfor themselves and those around them through team development and trailblazing leadership. This role provides critical operational exposure across the business and the opportunity to kickstart a career adventure with Dan Murphys.The ROLE:Motivate and lead your team to deliver a worldclass customer experience which promotes customer loyalty and contributes to revenue growthEncourage the team to invest in education and dream big about their careerbecause working at Dans is an adventureLead the way with instore tasks delivering regular coaching and mentoring to store team to inspire them to continuously improveCreate an environment that enables the team to come as they are because you know that diversity is the magic that makes good cultureBuild a culture that is centred around understanding your community, utilising customer feedback as a pillar in your decision makingThe YOU:YOU use initiative and intuition to understand your team and inspire them to make a difference for each other and our customersYOU are passionate about people development and motivate others to dream big and reach their potentialYOU are no stranger to a fastpaced environment and use forward thinking in your decision makingYOU bring energy to those around you by being your authentic self and by always doing the right thing for your team, customers and communityYOU use an inspiring and collaborative approach to communication and use this to drive your team''s commitmentHow we take care of our PEOPLE:An exclusive discount card for Dan Murphys, BWS and other Endeavour Group brandsincluding ALH pubsand discounts from Woolworths and Big W. Endeavour Wellbeing Support and our Employee Assistance Program offer critical incident support, career conflict, nutrition and lifestyle, financial, family, legal and employee assistance. Grow your career within Dan Murphys and the wider Endeavour Group network.If drinks excite youand you''re closeenough on the requirementswe''d love to hear from you!Candidates will be required to complete a functional screening assessment as part of the recruitment process.We are together creatorsWe''re big but part of something much bigger. Dan Murphys is one of a number of brilliant retail businesses like BWS, ALH Hotels and Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities and score a lot more goals. We''re serious about having a good timecreating a safe, inclusive and fun place to work. We''re all about creating a more sociable futurefor our customers and each other.Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.Remote Work :NoEmployment Type :FulltimeKey SkillsLabor Cost AnalysisOrganizational skillsCommunication skillsStore Management ExperienceManagement ExperienceRetail SalesGuest ServicesSchematicsMerchandisingCash HandlingSupervising ExperienceRetail ManagementExperience: yearsVacancy: 1 #J-18808-Ljbffr