Job Title

Who are we?Equinix is the world''s digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.Joining our operations team means being at the center of everything maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You''ll find belonging, purpose, and a team that welcomes youbecause when you feel valued, you''re empowered to do your best work.Job SummaryAPAC capacity management is a critical and complex function that optimises available space, power and cooling across data centers in the region. The Director, Capacity Management provides strategic leadership to a team of senior members and utilizes expertise to recommend and develop solutions, policies and procedures to optimise our data center capacity across the APAC region. This is a strategic role that involves managing teams across different countries in APAC and directly contributing to supporting our sales pipeline, while balancing technical considerations to secure Availability.ResponsibilitiesPeople ManagementLeads and manages a team of capacity managers in APACA strategic leader who directs the activities of a broad functional area and recommends implementing changes to methodsBuilds a high performing team that delivers operational excellence in the day to day while also focusing on longer term, strategic initiatives around improving systems and processes in Data Center Capacity Management.Driving Strategic ProgramsPlays a pivotal role in shaping the development of a unified, global system for capacity management that delivers a single pane of glass visualisation for all key decision making parameters and eventually drives greater automation in Capacity managementLeads and drives specific workstreams related to the development of this capability, works cross functionally with dev teams and technical program management functions to build and execute on a clear roadmapProblem SolvingProvides direction to staff as required to analyze and resolve critical technical problemsRecommends methods and approaches for finding solutions to problems that deviate from established processes or operational policiesIdentifies opportunities for process efficiency improvements and implements as appropriateMakes high judgement calls by triangulating diverse sets of data and analyticsWorks with cross-regional/global departments to identify and resolve any problems related data center CapacitySupport the development of business cases that shape further investment and expansion plans by delivering capacity and load growth forecasts to inform decision makingStakeholder Management and InteractionCoordinates and leads department meetings including monthly and quarterly business reviews on key metrics and team deliverablesMeets monthly with country operations directorsMeets monthly with country sales directors and/or sales engineersData Analytics and ReportingReviews space and power inventory in the region across a portfolio of existing and new data centersDrives accuracy and consistency of data related to Capacity by auditing and reviewing at regular intervalsOwns KPIs tied to operational efficiency, asset utilisation and availability for the regionReviews required reports to approve fill rates and develop projections related to future expansionsReviews and drives resolution of data quality issues related to capacitySpace/ Power ManagementReviews the data center space and power availability on a regular basis with team leads to ensure optimal utilization of spaceAddresses any escalated concerns on assignment layout and seeks diverse opinions for decision makingOperationsInvolved in resolution of operational issues that are escalated and unable to be resolved at subordinate levelsCollaborationCollaborates with senior members of departments, including Finance, IT, Data Center Ops to address issues, answer questions, and develop cross functional processesEnsures alignment across stakeholders on a single source of truth for available capacity that drives decision making around capacity allocation and optimisationWorks with stakeholders across sales, tech dev, program management, ops and other teams on the development of consistent global processes and tools for effective management of data center capacity in APAC and globallyQualifications15+ years experience preferredBachelor''s preferredRequired Experience / ExpertiseStakeholder Management: Excellent verbal and written communication skills and the ability to influence across a wide variety of stakeholders including senior commercial, financial and technical leaders to drive alignment and decision making at speedTechnical Expertise: Understanding of Data Center infrastructure, preferably an Elec or Mech Engineering degree. Ability to break down complex technical topics into simple priorities and deliverables and develop exec level decks to simplify complexities and drive focusHands on Leadership: Leads by example, ability to dive deeper into the day to day and operational level while also taking a more strategic big picture view of long term prioritiesAnalytical Skills: Strong ability to manage and analyse large sets of data, structure data appropriately, logically present frameworks and ideas for problem solving and quickly identifying insight from data or guiding teams on visualisation of data in the right manner to drive decision makingBackground in Engineering, Manufacturing, Plant Operations, Supply Chain management with a focus on continuous improvement, LEAN/ Six Sigma can be helpful. MBA from a leading business school highly desirable. The individual needs to have a strong track record of and demonstrated success in leading and developing geographically dispersed teams. Should be an excellent communicator and proactive collaborator who can combine commercial acumen with engineering and operational awarenessEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.Equinix is an Equal Employment Opportunity and, in the U.S., an affirmative action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. #J-18808-Ljbffr