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Job Title


Care Partner (Home Care Package Coordinator) - Aged Care


Company : Ethnic Communities Council of Queensland


Location : Brisbane, Queensland


Created : 2026-02-07


Job Type : Full Time


Job Description

You can now search for people on SEEK. Make your profile public so you can be found by more employers. Update profile visibilityAs a division of the Ethnic Communities Council of Queensland (Peak body for Multiculturalism QLD), Diversicare is dedicated to delivering culturally appropriate community care services that empower Queensland''s diverse communities. Our purpose is to support people from culturally and linguistically diverse (CALD) backgrounds to live independently and with dignity in their own homes.Our mission to provide inclusive, high-quality aged care and community support that respects cultural identity, promotes wellbeing, and fosters social connection. We are committed to values of respect, inclusion, integrity, and compassion, ensuring that every individual receives care that honours their cultural heritage and personal choices.The opportunityWe''re excited to offer a rewarding opportunity at Diversicare, part of the Ethnic Communities Council of Queensland (ECCQ), for an experienced Care Partner to support our Home Care Package (Support at Home) clients in the BNE North & Caboolture region.This full-time role is based on our Brisbane office (Indooroopilly), easily accessible via public transport and close to local amenities.As a Care Partner, you''ll play a key role in empowering clients to live independently and with dignity in their own homes. You''ll be part of a passionate team of over 120 staff committed to culturally inclusive, person-centred care.What We''re Looking ForProven experience in Home Care services (HCP)Strong interpersonal and coordination skillsSolid understanding of Aged Care and Community Care Quality StandardsStrong verbal and written communication skills, with the ability to influence and build rapportA proactive mindset with problem-solving skills and keen attention to detailCultural awareness and sensitivity in a diverse workplace environmentA customer-focused approach that puts client wellbeing at the centre of everything you doKey ResponsibilitiesReporting to the Care Partner Team Leader you willBuild strong relationships with clients and their families through regular check-ins to ensure satisfaction and address any concernsConduct comprehensive in-home assessments and develop tailored care plans that support independence and wellbeingCollaborate with internal teams and external providers to ensure seamless, culturally responsive service deliveryMonitor client needs and adjust services proactively to reflect changes in health or circumstancesMaintain accurate and up-to-date client records in line with compliance and quality standardsGenerate regular reports to support management oversight and continuous improvementManage Home Care Package (HCP) budgets to align with client goals and care prioritiesSupport clients transitioning into care packages and assist with smooth transitions into residential care when neededApplications must be accompanied by a cover letter addressing the applicant''s suitability for the role.Salary Packaging available.Fleet car and mobile phone includedGreat team with a diverse and inclusive culture.Employee Assistance Program.We value a diverse workforce and strive to ensure our workplaces are welcoming and enabling to people of all backgrounds.Only Shortlisted applicants may be contacted. No agencies please.Unlock job insightsYour application will include the following questions:How many years'' experience do you have as a Home Care Package Coordinator?How many years'' experience do you have as an Aged Care Coordinator?Which of the following statements best describes your right to work in Australia?Do you have customer service experience?Have you completed a qualification in aged care?How much notice are you required to give your current employer?Register Your Interest | Permanent & Temporary RolesIconic Recruit13d agoResearching careers? Find all the information and tips you need on career advice. #J-18808-Ljbffr