Job Title

Guest Service Agent - South Terrace PrecinctHotel Alba, 226 South Terrace, Adelaide, South Australia, AustraliaPosted Sunday 1 February 2026 at 1:00 pm | Expires Monday 2 March 2026 at 12:59 pmSouth Terrace Precinct is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you''re seeking to be part of the kind of wow-factor moments you can help shape, then you''ve come to the right place.About EVTAs marketleading experience creators, we bring to life some of the bestknown brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 awardwinning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.About South Terrace PrecinctDiscover the South Terrace Precinct Adelaide''s Most Dynamic Hospitality HubWelcome to a precinct that redefines the art of hospitality. With 297 guest rooms, two vibrant restaurants & bars, and versatile meeting and event spaces, the South Terrace Precinct is where style, comfort, and creativity converge.Our trio of distinctive hotels offers something for every traveler:Hotel Alba An urban lifestyle oasis with a stunning pool, sunsoaked events, and sweeping parkland views.HotelMOTEL A retroinspired stay blending hotelstyle comfort with a nostalgic motel vibe.The Terrace Hotel Classic accommodation with timeless charm and warm service.This is more than a collection of hotelsit''s a destination for unforgettable experiences. If you''re passionate about hospitality and thrive in an environment that celebrates individuality, innovation, and connection, join us and help shape the future of Adelaide''s most exciting precinct.About the RoleAs a Guest Service Agent, your mission is to deliver exceptional hospitality by anticipating and fulfilling guest needs, ensuring smooth checkin/checkout experiences, and maintaining the hotel''s high standards of service. You''ll be the welcoming face of the hotel, creating memorable guest experiences that reflect the brand''s values of empowerment, possibilities, and community.Key ResponsibilitiesWelcome guests warmly and ensure smooth checkin/checkout.Respond promptly to guest needs and special requests.Coordinate with housekeeping and maintenance for room readiness.Manage reservations and daily guest transactions accurately.Provide information about hotel services and local attractions.Maintain a clean, safe, and professional front desk environment.Participate in training and team meetings.Skills & ExperienceStrong customer service and communication skills.Familiarity with hotel systems and procedures.Ability to collaborate across departments.Detailoriented and accurate in transactions.Adaptable and open to continuous learning.Knowledge of WH&S and operational policies.Benefits & PerksIncredible team member discounts from your first day onthejob.50% off stays at EVT hotels Rydges, QT, Atura, Lylo and more.$2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.Awesome winter and summer savings and discounts at Thredbo.Rapidcareer growth opportunities through our EVT network.Local community involvement, volunteering and charitable giving.Australia and NZ''s largest and most diverse experiences company.Join South Terrace Precinct and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day. When you click apply you will be directed through to our Job Ad listed on Dayforce which is the platform in place to track all of our applicants when applying for roles with the EVT group. You will be asked to enter in your information and answer some screening questions when applying.Hotel Alba, 226 South Terrace, Adelaide, South Australia, Australia #J-18808-Ljbffr