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OverviewSouth Terrace Precinct is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you''re seeking to be part of the kind of wow-factor moments you can help shape, then you''ve come to the right place.About EVTAs market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.About South Terrace PrecinctDiscover the South Terrace Precinct Adelaide''s Most Dynamic Hospitality Hub. Welcome to a precinct that redefines the art of hospitality. With 297 guest rooms, two vibrant restaurants & bars, and versatile meeting and event spaces, the South Terrace Precinct is where style, comfort, and creativity converge. Our trio of distinctive hotels offers something for every traveler:Hotel Alba An urban lifestyle oasis with a stunning pool, sun-soaked events, and sweeping parkland views.HotelMOTEL A retro-inspired stay blending hotel-style comfort with a nostalgic motel vibe.The Terrace Hotel Classic accommodation with timeless charm and warm service.This is more than a collection of hotelsit''s a destination for unforgettable experiences. If you''re passionate about hospitality and thrive in an environment that celebrates individuality, innovation, and connection, join us and help shape the future of Adelaide''s most exciting precinct.About the RoleAs a Guest Service Agent, your mission is to deliver exceptional hospitality by anticipating and fulfilling guest needs, ensuring smooth check-in/check-out experiences, and maintaining the hotel''s high standards of service. You''ll be the welcoming face of the hotel, creating memorable guest experiences that reflect the brand''s values of empowerment, possibilities, and community.Key ResponsibilitiesWelcome guests warmly and ensure smooth check-in/check-outRespond promptly to guest needs and special requestsCoordinate with housekeeping and maintenance for room readinessManage reservations and daily guest transactions accuratelyProvide information about hotel services and local attractionsMaintain a clean, safe, and professional front desk environmentParticipate in training and team meetingsSkills & ExperienceStrong customer service and communication skillsFamiliarity with hotel systems and proceduresAbility to collaborate across departmentsDetail-oriented and accurate in transactionsAdaptable and open to continuous learningKnowledge of WH&S and operational policiesBenefits & PerksIncredible team member discounts from your first day on-the-job50% off stays at EVT hotels Rydges, QT, Atura, Lylo and more$2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and moreAwesome winter and summer savings and discounts at ThredboRapidcareer growth opportunities through our EVT networkLocal community involvement, volunteering and charitable givingAustralia and NZ''s largest and most diverse experiences companyJoin South Terrace Precinct and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.When you click apply you will be directed through to our Job Ad listed on Dayforce which is the platform in place to track all of our applicants when applying for roles with the EVT group. You will be asked to enter in your information and answer some screening questions when applying. #J-18808-Ljbffr