Job Title

OverviewAbout Fork Force AustraliaFork Force Australia is one of Australia''s largest independent materials handling providers, offering a one-stop-shop for sales, hire, service and parts for new and used forklifts, stackers, reach trucks, pallet trucks, order pickers and telehandlers.Our fast-growing and innovative business operates across six locations nationally, with more than 1,000 quality new and used forklifts for sale and a hire fleet approaching 4,000 units.We are committed to providing a safe, supportive and professional working environment and offer genuine career pathways for technicians who want to grow with the business.The opportunityWe are seeking an experienced and motivated Field Service Technician to join our Victorian service team.This role is primarily customer-site based and is responsible for providing breakdown, service and repair support across our materials handling fleet. You will be a key representative of Fork Force Australia in the field and will play an important role in delivering high quality service to our customers.This is an excellent opportunity to join a nationally recognised company with strong culture, technical support and real opportunities for career progression.Key responsibilitiesDiagnose, fault find and repair mechanical, electrical and hydraulic faults on forklifts and materials handling equipmentCarry out scheduled servicing, breakdown and repair work at customer sitesComplete allocated jobs independently and within expected timeframesAccurately complete all job documentation, service reports and system entries on the day of serviceCommunicate professionally with customers and internal teamsEscalate complex or safety-related issues in accordance with company proceduresComply with all safety, site and company requirementsMaintain company vehicle, tools and equipment in a safe and serviceable conditionAttend work reliably, commence work on time and follow company absence and communication proceduresWhat you will need to succeedMechanical, industrial or automotive trade experience (essential)Forklift or materials handling industry experience (preferred)Diesel and/or petrol engine experienceLight or heavy vehicle mechanical experienceAuto electrical experience (advantageous)Forklift licence (preferred but not essential)Strong diagnostic and fault-finding skillsAbility to work independently in a field service environmentGood written and verbal communication skillsStrong commitment to safe work practicesReliable attendance and punctualityWillingness to work overtime and a genuine desire to maximise earning potentialWhat you will get in returnEmployment with a growing, nationally recognised employerA supportive team environment and strong technical support networkGenuine career development and progression opportunities #J-18808-Ljbffr