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OverviewAt GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.Care to Join the Team? GenesisCare is seeking a Patient Services Officer (Medical Receptionist) to join our caring and supportive team at our Albury clinic. This is an opportunity to play a vital role in our patients'' cancer care journey, providing compassionate, professional service as their first point of contact.This is a fastpaced, patientfacing role where no two days are the same. You''ll work across multiple workstations in an environment where priorities can change quickly, so your ability to stay organised, adaptable and empathetic is key.We welcome applications from candidates across all industries if you have strong customer service and administrative skills, we''d love to hear from you.On offer is a permanent part time role working 4 days a week.The RoleAs a Patient Services Officer, you will be responsible for ensuring the smooth daytoday operation of the clinic while delivering outstanding service to patients and visitors.Key ResponsibilitiesBeing the first point of contact for patients, providing exceptional customer service facetoface and over the phoneManaging appointment bookings, confirmations and consultationsBilling and receipting at the time of appointmentAccurately processing patient information, data entry and paperworkManaging patient records and filingSupporting the efficient running of the clinic in a highvolume environmentAdapting to ongoing change and competing prioritiesWorking collaboratively with the wider team to maintain efficient processesAbout YouWe''re looking for someone who is calm, organised and patientfocused, with a genuine desire to make a positive impact.You''ll BringA strong customer service mindset and commitment to patient careExcellent communication and interpersonal skillsConfidence managing a high volume of phone and inperson enquiriesStrong organisational skills and high attention to detailThe ability to work both independently and as part of a teamA professional, empathetic and friendly approachMedical or healthcare experience is valued but not essential transferable skills are welcomed.What We OfferIn return for your contribution, you''ll enjoy a range of benefits, including:Monthly RDOAccess to My Fitness PassportDiscounts with Qantas, Bupa and gym membershipsOngoing professional development and training opportunitiesAwardwinning learning and development programsA supportive, inclusive workplace cultureFree, confidential wellbeing support for you and your immediate family, including counselling, legal, financial, nutritional and wellbeing coachingThe opportunity to work for one of Australia''s most influential healthcare providersAbout GenesisCareGenesisCare is a global leader in cancer care, bringing together a passionate team of healthcare professionals and support staff united by one purpose: to design care experiences that deliver the best possible life outcomes. With approximately 2,000 employees across 50 locations nationally, we are proud to offer meaningful careers that make a real difference in patients'' lives.GenesisCare is an Equal Opportunity Employer. #J-18808-Ljbffr