Job Title

Join our brilliant golf systems support team!MiClub is Australia''s leading club and golf management software provider, supporting over 900 clubs and courses nationwide. We''re expanding our MiMembership team and seeking a motivated, detail-focused Customer Support Officer to join our new Moorabbin office.MiMembership is our industry-leading membership management system, designed to make club administrators'' lives easier by helping them efficiently manage member accounts, payments, communications, and integrations with other club systems.In this front-line role, you''ll be the first point of contact for clubs using MiMembership providing friendly, accurate, and professional support to ensure a smooth experience for our clients.Key responsibilitiesProvide front-line customer support via phone and emailTroubleshoot and resolve membership and account queriesLog and track support cases with attention to detailCollaborate with internal teams to identify and test solutionsMaintain clear documentation and follow-up communicationAbout youStrong written and verbal communication skillsExcellent attention to detail and organisational skillsConfident using and learning new technologyExperience in customer service, admin, or IT support preferredA proactive, positive, and team-oriented attitudeWhy MiClub?Join Australia''s leading club and golf management software companyBrand-new Moorabbin officeSupportive and collaborative team cultureOngoing training and career developmentIf you''re tech-savvy, people-focused, and eager to learn apply now with your CV and a short cover letter.Please Note: Only shortlisted candidates will be contacted. #J-18808-Ljbffr