Job Title

Full-time opportunity due to internal progressionFull-time opportunity due to internal progressionSalary packaging, gifted leave at Christmas and Easter, paid parental leaveCompetitive above-award salary, SCHADS Level 6 - $112,304.77Brief DescriptionFull-time opportunity due to internal progressionSalary packaging, gifted leave at Christmas and Easter, paid parental leaveCompetitive above-award salary, SCHADS Level 6 - $112,304.77About The RoleThe Orange Door Bentleigh forms part of a network of Support and Safety Hubs across Victoria to provide a way for women, children and young people experiencing family violence, and families in need of support with the care, development and wellbeing of children and young people, to access coordinated support from community, health and justice services.As a key contributor to The Orange Door, the role of the Family Violence Intake and Assessment Practitioner is to deliver screening and triage, assessment, crisis responses, service planning, allocation and coordinated referrals.As part of this multidisciplinary team, you will assess and prioritise risk and needs, provide targeted interventions, and support clients through phone, in-person, and outreach services. You will work collaboratively to ensure safe, informed practice, participate in case planning, and contribute to continuous service improvement.This is a 12 month opportunity until January 2027.Key ResponsibilitiesConduct screening, triage, assessment, crisis response, service planning, and referrals aligned with practice frameworks and risk tools.Assess and prioritise risk and needs of women and children experiencing family violence within a multidisciplinary team.Provide support via phone, in-person at the hub, and outreach services.Collaborate on integrated risk assessment and planning, including case conferences.Refer clients to specialist practitioners or leaders when needed for safe practice.Initiate Central Information Point (CIP) requests and service allocations.Apply for client brokerage and navigate broader service systems.Maintain accurate records in the CRM system, ensuring compliance with privacy and information sharing policies.Engage in training, supervision, and contribute to service model improvements.Share learnings and integrated approaches across the Orange Door and GSANZ teams.About YouAppropriate tertiary qualification in Social Work, Psychology, or a related tertiary discipline is essential in accordance with REC 209Demonstrated ability to work in a fast paced, high pressured environmentDemonstrated knowledge and understanding of the diverse range of referral and support options available to women and children who have experienced family violence, vulnerable families presenting with complex needs and perpetrators of family violence within the Bayside Peninsula regionDemonstrated knowledge of the Best Interest Principles and the ability to undertake Best Interest Assessments of childrenKnowledge of cultural safety requirements and ability to develop cultural safety action plans with clients when requiredDemonstrated knowledge or experience within Women and Children''s Family Violence Services, Integrated Family Services, Men''s Referral Services, DHHS Child Protection and/or Aboriginal Community Service OrganisationsAbility to positively contribute to consultation processes, communities of practice, reflective practice and continuous improvement processesFamily Violence Minimum Mandatory Qualifications Under Recommendation 209As per the minimum mandatory qualifications, all candidates wishing to apply for this role must be able to demonstrate that they:are considered EXEMPT under the policy ORhold a Bachelor of Social Work or other equivalent qualification ORhave minimum 5 years relevant professional experience, OR a related qualification as per the mandatory minimum qualification requirements. ORhold significant cultural knowledge and experience or lived experience, and have faced barriers to educational pathwaysFor more information on qualification pathways, visit: packaging - which can add up to $15,900 in tax-free pay per year4 days gifted leave at Christmas and Easter (pro rata)Up to 100 hours of paid study leave (where relevant to role)Hybrid working arrangement with opportunity to work from home 1 day a week12 weeks paid parental leave (primary career)Additional leave through purchase leave pathwaysEmployee Assistance Program, a free and confidential counselling serviceEligible for participation in the portable long service leave programAbout UsOur 2023-2027 strategy outlines the world we want to see and our role in advancing it. We aspire for all women, girls, and families to be safe, well, strong, and connected. We strive for equity, dignity and social justice for women, girls and families by collaborating globally and acting locally, supporting our communities in Australia and New Zealand to thrive.We want women, girls and families to live full and dignified lives, have dignified income and enjoy financial wellbeing. We aim to provide place-based, people-centred, holistic services while working at the system level to achieve bold and audacious reform. We currently offer microfinance programs and products, financial counselling and coaching, family and domestic violence support services, family and youth programs, playgroups, education programs and community houses. These services are complemented by research and strong advocacy to address the underlying structural causes of injustice, exclusion, and inequality.Good Shepherd Australia New Zealand (GSANZ) respects the dignity of all people, draws strength from, and celebrates the diversity of our community. At GSANZ, we strive for an inclusive culture where all identities feel safe and that they belong. We welcome and actively seek applications from Aboriginal and Torres Strait Islander people, people of all sexual orientations and gender expressions and identities, people with disability, and culturally and racially marginalised people. Each person''s individual decision regarding disclosure will be fully respected.How To ApplyPlease click ''Apply'' to complete your application. Please upload your resume and a brief cover letter addressing the role requirements.Applications are considered as they are received. APPLICATIONS CLOSE: 22nd February 2026We recognise that applicants may hesitate to disclose their need for adjustments during recruitment due to concerns about discrimination. To address this, Good Shepherd asks all candidates about any required accommodations, with the intention of minimizing any sense of exclusion or discomfort associated with requesting adjustments.Good Shepherd believes in genuine inclusive practice and employment and will therefore offer job customisation to meet the varying needs of diverse candidates.Personal data held by Good Shepherd Australia New Zealand relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia. #J-18808-Ljbffr