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Job Title


Customer Service Specialist


Company : Great Southern Bank (Formerly CUA)


Location : Maroochydore, Queensland


Created : 2026-02-07


Job Type : Full Time


Job Description

OverviewThis is a part time role, for 22.5 hours per weekAs our highly valued Customer Service Specialist based in Maroochydore, your role will provide support and serve the local community as the first point of contact for our customers and their retail banking needs.What you''ll doYou''ll make an impact by:Helping customers meet their financial goals through our great value savings, insurance and personal lending productsDeliver sales and lending resultsSupporting our purpose of helping every Australian own their own home.Do things differently with usWhat you''ll need to succeedTo succeed in this role, you will enjoy:Learning new things such as new products, services, and ways of workingChallenging yourself to go above and beyond with each customer conversationMeeting new people and building connections in your local communityHelping solve problems for customers by matching products and solutions to needsGetting results that help our customers achieve their financial and lifestyle goals!Protecting customers through strict adherence and compliance to policies and regulationsWhy Great Southern Bank?Whatever your role with us, you''ll be part of a force for good. We''re owned by our customers right here in Australia, so our success benefits everyday people and families. Working at Great Southern Bank, you''ll also enjoy a range of fantastic benefits, some examples include:Helping you unlock a brighter future by investing in your development and wellbeing, offering you study leave, a day for you and professional wellbeing coaching.Benefits that support you and your wellbeing so that you can thrive at work and at home, today and tomorrow. Enjoy access to our wellbeing centre.Helping you to achieve your financial goals and positively impact your family and community. We offer discounts on a wide range of Great Southern Bank products and services such as savings and transaction accounts, insurance, home loans and more!Imagine working for a bank that truly helps people. You can.Questions? Please contact our Talent Acquisition team at [email protected] Great Southern Bank, we are committed to building a strong, inclusive and diverse workplace, where people feel a sense of belonging and are valued, connected and respected. We value diverse backgrounds, cultures, abilities, ideas and experiences; recognising the benefits they bring to our work, our communities and the way we help our customers. We support and promote an inclusive culture through flexible ways of working, collaboration, and fair and equitable decision making that empowers our people to be at their best every day.Wemove with purpose, are curious about what''s next, remain focused on whatmatters most, and are always ready to find smarter ways to help our customersand communities thrive. Our people bring energy and initiative to a fast-changing environment, making thoughtful decisions that balance doing good for our customers with driving sustainable success for our business. If you enjoy working in a place where priorities evolve, ideas are valued, and every action contributes to something bigger, you''ll feel right at home here at GreatSouthern Bank. #J-18808-Ljbffr