About the RoleWe are seeking a Travel Support Specialist to assist clients throughout their travel planning and booking. This role will provide guidance, answer questions, manage updates and ensure travelers receive reliable and attentive support from the moment they inquire to the moment they return home.At HB Travels Agency USA we pride ourselves on delivering personalized high-quality service to travelers nationwide.Key ResponsibilitiesRespond to client inquiries by email, phone and messaging platforms in a timely professional manner.Assist clients with travel planning, booking modifications, cancellations and special requests.Provide accurate information regarding destinations, travel requirements and agency processes.Maintain organized client records to support smooth communication and planning.Follow up before and after travel to confirm details and collect feedback.Address client concerns with empathy, patience and effective problem-solving.BenefitsFully remote flexibilitywork from anywhere on a schedule that fits your lifestyle.Travel perks and access to exclusive industry discounts.Training and ongoing support to help you grow as a travel professional.A collaborative and positive team environment committed to exceptional traveler support.What Were Looking ForStrong written and verbal communication skills.Prior customer service experience; travel, tourism or hospitality experience is a plus.High attention to detail and strong organizational habits.Ability to learn new tools, software and booking platforms quickly.A passion for travel and a genuine interest in helping clients plan memorable trips.Key SkillsActive Directory Administration, Advertising Management, Hair And Beauty, Biotechnology, Corporate Finance, ABAPEmployment Type : Full TimeExperience: yearsVacancy: 1 #J-18808-Ljbffr
Job Title
Travel Support Specialist