About UsHetech is a leading Australian company specializing in innovative PCB design and manufacturing solutions. With decades of experience, we deliver high-quality, tailored electronics for diverse industries, including aerospace, defence, industrial, and commercial sectors. Our commitment to excellence, precision, and innovation ensures that we empower businesses with cuttingedge technology to meet missioncritical demands and drive industry advancements.About YouISO 9001 Internal Auditor Training.Technical & Further Education in either Quality Management, Engineering.Position SummaryDeveloping, implementing and maintaining the Company''s Quality Management System, including managing the interface of the Quality Management System with the Company''s WorkPlace Health and Safety and Environment policies.Developing and implementing policies in respect of organizational continuous quality improvement, compliance, and risk management.Leading the organization through audit, monitoring, and accreditation processes.Providing support and guidance to departmental Managers.Reports to: Managing DirectorCore Hours of Work: Refer to Terms and Conditions of EmploymentEnvironmental ConditionsBe part of an established and growing familyowned business. The company values diversity, offers flexibility, inclusion, and a professional and supportive working environment. We aim to attract, retain and motivate employees. We support employee''s training and professional development programs.Hetech''s Core Values1. Integrity and Ethics2. Diversity and Inclusion3. Dedication to Excellence4. Professional Development5. Positive Contribution6. Profitability = Sustainability7. WorkLife BalanceKey Challenges of the PositionAbility to work closely with internal teams such as Operations, Production, Customer Service and Procurement to ensure all quality processes and procedures including Production Part Approval Process (PPAP) are implemented, and ensuring compliance to all applicable regulatory requirements, industry standards and customer agreements.Key RelationshipsInternal Contacts and Purpose & Frequency of ContactManager / SupervisorWork closely with production management on a daily basis on adherence to company policies, procedures, and specifications.Meet with managers as required to provide updates on current projects.Team MembersWork with team members daily to progress ongoing quality improvement.Participate in / coordinate meetings to share information and provide input on any issues.External Contacts and Purpose & Frequency of ContactCustomersInteractions with existing and potential customers as required or as requested by management.Suppliers & External AuditorsLiaise with external suppliers to ensure standards and requirements are maintained.Liaise with external auditor for yearly audit.Key RequirementsEssential Skills & RequirementsA minimum of Technical & Further Education in either Quality Management, Engineering, or, have equivalent demonstrated experience.Strong and relevant manufacturing experience in Quality. Minimum 3 years'' experience working in a quality role. ISO 9001 Internal Auditor Training.Demonstrated knowledge and application of ISO 9001 and AS9100 standards.Proven ability to plan and manage development of documentation and processes to set timelines.Demonstrated ability to identify problems, analyse data, form opinions, and implement solutions to complex problems.Understanding of LEAN manufacturing principles.Ability to build relationships and communicate with a broad range of stakeholders to achieve business outcomes.Intermediate MS Office Skills (Outlook, Word, Excel, PowerPoint).Strong analytic, reporting, planning and organisational skills.Additional RequirementsTeam player, a selfstarter with a strong work ethic.Promote and adhere to Hetech''s Core Values.A willingness to learn, upskill and crosstrain in different areas.Ability to work under pressure and achieve agreed deadlines.Excellent communication skills, both written and verbal with ability to delegate and direct team members.Job ResponsibilityQuality Management / DocumentationDevelop, implement and maintain Hetech''s existing Quality Management System (QMS), includes quality directives, policies, plans, production processes, procedures, work instructions and complete all product Production Part Approval Process (PPAP) requirements.Tracking, monitoring and measuring the health and performance of the QMS and addressing any lagging and negative indicators.Maintain quality data records, compile information and prepare reports for both internal and external customers as required.Develop, document and implement processes and procedures to meet customer''s contractual requirements.Continuous ImprovementReview and improve procedures, instructions and test methods and conduct measurement analysis as appropriate.Review the efficiency of quality and inspection systems, identify areas for improvement.Conduct system and process level audits for the purpose of identifying opportunities for improvement.Assess system compliance to application regulations, standards and contract requirements.Raw Materials / Production InspectionSupervise / support raw material and inprocess inspections.Perform preliminary review and analysis including liaising with production and procurement teams for nonconforming material / product.Perform product audits in accordance with company / customer / industry standards, report result, assign and monitor followup actions.Plan, conduct, and monitor testing and inspection of processes and procedures to ensure quality of finished products meets the required standard.AuditSupport Quality Assessments and Audits internally and externally.Document internal audits and other quality assurance activities, evaluate findings and implement appropriate corrective actions.SupportProvide support to the production team and members of the leadership team during resolution of quality issues and the implementation of corrective actions.Investigate customer complaints and nonconformance issues.Collaborate with the production team to identify root causes for product defects and work on appropriate solutions.Analyse nonconformance data, generate performance improvement actions and assist production through continuous improvement process.Professional DevelopmentRepresent Hetech at key networking events as required.Commit to continuous professional development of key quality skills.ERP SystemProvide input and support in the implementation of the Company''s Enterprise Resource Planning System.Oversee database maintenance and procedures.CAS ReviewsDocument and follow up on CAS (Corrective Action System).Be responsible for closing a CAS.DISP (Defence Industry Security Program) Security OfficerManage Hetech''s compliance with the requirements of DISP in the function of Security Officer (SO).Maintain uptodate knowledge of relevant DISP policies.Manage security incidents or breaches as per DISP regulations.Prepare annual DISP report.Conduct training with staff on DISP requirements.The Security Officer (SO) reports to and works with the Chief Security Officer (CSO).Job Functions: QAJob Benefits: TBCSelling PointSalary commensurate on experienceContact: Kim Wright #J-18808-Ljbffr
Job Title
Quality Assurance Manager