Job Title

Located inside Holiday Inn West Perth, Julio''s Italian Restaurant is set in the beautifully restored 1902 Walsh Family residence. Known for its boutique coffee, la carte breakfast, relaxed lunches, and vibrant evening atmosphere, Julio''s is a destination in its own right.We''re proud to be:Winner 2024 AHA WA Mid-Range Accommodation AwardSilver 2025 WA Tourism Awards (44.5 Star Deluxe Accommodation)The RoleWe''re seeking a passionate and handson Restaurant Supervisor to support daytoday service across Julio''s, Room Service, and Events. Reporting to the Restaurant Manager, you''ll lead a small frontofhouse team, oversee service operations, and help deliver exceptional guest experiences every time.What you''ll doSupervise service periods and guide the FOH team during breakfast, lunch, dinner, and eventsSet the tone for great service with energy, professionalism, and a strong floor presenceWork closely with the kitchen team, Restaurant Manager, Assistant Venue Manager and Julio''s team to maintain smooth communicationAssist with people development; check in conversations and annual performance reviewsRespond appropriately to guest complaints and concerns, solicit feedback and build relationships that drive continuous improvements in guest satisfaction.Promote daily specials and upsell with genuine enthusiasmEnsure compliance with company policies, cash handling procedures, health, safety, and sanitation regulations, including food handling and responsible service of alcohol standards.Assisting with rostering colleagues in accordance with business forecasts and requirements, managing labor costs, and optimising shift efficiency.What we need from youExperience in a restaurant or hotel F&B environment with supervisory experienceResponsible Service of Alcohol (RSA) and Approved Manager licence (WA)Food Safety CertificateEngaging interpersonal and excellent communication skillsStrong organisational and multitasking abilities, with attention to detailPlanning in advance, ability to adapt and embrace unexpected operational situation changesExceptional customer service skills and a proactive approach to problemsolvingAvailable to work a rotational roster that includes early mornings, afternoons, late evenings, weekends and public holidays are all part of the job.Proficient in pointofsale Infosys and Opera. Microsoft Office suite.Full unlimited Australian working rights (Sponsorship is not available)Supportive, friendly leadership teamFree staff meal while on shiftEmployee accommodation & dining discounts across 6,000+ IHG hotels worldwideFlexible roster and consistent hours (for parttime or fulltime team members)Retail and lifestyle discounts through IHG''s global platformCareer growth within the IHG familyand so much more!Ready to lead service at one of Perth''s favourite Italian restaurants?Apply now and be part of the team at Julio''s and Holiday West Perth, where warm hospitality and career opportunity go hand in hand.Food and Beverage Supervisor Full Time Julios Italian Restaurant Holiday Inn West Perth Perth, WA, AU #J-18808-Ljbffr