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OverviewAbout UsAt Relationships Australia Queensland (RAQ), we are proud to be Queenslands leading provider of relationship and family wellbeing services. Our purpose is to provide individuals and families with the tools and support they need to build happier, healthier lives. Through education, counselling, and community programs, we help people develop the skills and resilience to navigate lifes challenges. Our work promotes care and safety, embracing diversity to foster strong and connected communities. We are committed to expanding our expertise and leading conversations about relationships, mental health, and social connection. By joining Relationships Australia Queensland, you can be part of a dedicated team making a positive impact on the lives of individuals and communities.About the roleAre you passionate about protecting the rights and dignity of older Australians? Were seeking an experienced and compassionate practitioner to join our Elder Abuse Prevention Support Service (EAPSS) and Seniors Financial Protection Service (SFPS), based in Maroochydore. This is a full-time, permanent opportunity to make a meaningful impact through specialist case management with older people, couples, and families affected by elder abuse, with a strong focus on preventing financial exploitation.In this role, youll provide intensive, client-centred case management, undertaking comprehensive assessments, safety planning, advocacy, and coordinated referrals. Youll work closely with legal, financial, health, and community services to deliver integrated support and positive outcomes for older people. Youll also contribute to community education and capacity-building activities, helping raise awareness and strengthen responses to elder abuse across the region.Additionally, you will:Deliver responsive case management, risk assessments, and safety planning for clientsSupport older people to navigate financial challenges and prevent financial abuseWork collaboratively with community, health, legal, and financial partners to achieve positive outcomesFacilitate referrals, case conferences, and coordinated care planningContribute to community education sessions that build awareness and prevention strategiesProvide empathetic, strengths-based, and trauma-informed support at all timesAbout youYou are motivated by purpose and thrive on making a difference. You bring warmth, professionalism, and resilience to your work and have the confidence to support clients through complex and sensitive situations. Youre equally at home working directly with clients, collaborating with stakeholders, or advocating in the community.Additionally, you have:An undergraduate qualification in social or behavioural sciencesExperience in case management with the ability to handle complex client needsKnowledge of elder abuse, domestic and family violence, and issues affecting older AustraliansStrong communication skills, with the ability to de-escalate conflict and build trustExcellent organisational skills, with the ability to manage caseloads and prioritise effectivelyUnderstanding of financial counselling and issues impacting older peopleExperience facilitating community education and outreach activitiesWe Can Offer YouWork-Life Balance - Enjoy a flexible, supportive culture that empowers you to thrive at work and at home.Boost Your Take-Home Pay - Access salary packaging options of up to $15,900 per year, significantly increasing your net income.Extra Time Off - Recharge with 3 additional paid leave days over the Christmas period, on top of your standard annual leave.Annual Leave Loading - Receive extra pay when you take annual leave - because your downtime matters.Study Leave - Up to 2 weeks of paid study leave each year to support your professional growth.Generous Parental Leave - Paid parental leave program.Wellbeing Support - Medical insurance discounts and free access to our Employee Assistance Program through Telus Health.The salary is being offered between $87,000 to $102,000 per annum, to be negotiated depending upon qualifications and experience, plus superannuation.Join us and experience a workplace where your wellbeing, growth, and success are our top priorities.How to ApplyTo apply, send us your resume and a brief cover letter, outlining your experience. We will be reviewing applications as theyre received, so we encourage you to submit your application now.Applications close Sunday 22 February 20263 February 2026, Maroochydore, Queensland, Australia Full Time Community Services & Development Child Welfare, Youth & Family Services #J-18808-Ljbffr