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Job Title


Advisor, Digital Communications


Company : NSW Government


Location : NSW,


Created : 2026-02-07


Job Type : Full Time


Job Description

OverviewThe State Insurance Regulatory Authority (SIRA) is looking for an Advisor Digital Comms to join our team!BenefitsSecure a rewarding 12-month temporary role at Clerk Grade 7/8 level.Salary range: $113,574 $125,720 + super,commensuratewith experience.Enjoy genuinely flexible hybrid working arrangements that support work-life balance.Collaborate instate-of-the-artoffices designed for innovation and connection in Sydney CBD or Gosford.Access a wide range of wellbeing programs and resources to support your mental, physical, and emotional health.Take advantage of excellent professional development and learning opportunities to help you thrive.About UsThis is an exciting opportunity for anexperiencedadvisor to join the Communicationsteam at The State Insurance Regulatory Authority (SIRA) who regulates three statutory insurance schemes in NSW.The Communications team sits in theStrategicCommunications andStakeholderEngagement directorate of the State Insurance Regulatory Authority (SIRA) andis responsible forall externaland internalcommunications.This role will focus on supporting the delivery of SIRAsexternalcommunication initiatives,digitalcontentactivities that improve public trust and organisational health in alignment withSIRAsstrategicdirection.Day-to-day youwill:manage SIRAs Salesforce Marketing Cloud accountandexternalcontent calendarand support otherusers acrossSIRAdraftamonthly external customer newslettersupportcontentmanagementofSIRAs website, perform editing tasks,copywritingandapprovalworkflows, and ensure all content meets WCAG accessibility requirementscontribute tocontent forSIRAsotherdigitalchannels.Understand more about SIRA here.Your responsibilities will includeDevelop and implement effective digital communications and engagementusing a range ofchannels such as Salesforce Marketing Cloud (SFMC), the SIRA websiteandsocialmediachannels.Supporteffective electronic direct mail communications for key stakeholder groups.Monitor,maintainand championexternalcommunication policies,agencystandardsand guidelinestoensurethey align with relevant legislation and current practices.Collaborate with subject matter expertsand work alongside internal and external stakeholders to contribute to team and organisational goals.Providetimelyand relevant advice tomanagersaboutcommunicationstrategies to inform decision making and achieve businessobjectives.Development of training materials and conduct internal staff training whererequired.Monitoring,reportingand analysisof data reflecting the performance of digital channels, andto support informed decision making and planning.Working efficiently across simultaneous projects within definedtimeframes, whilst being responsive and resilient in a changing environment with competing demands.Managing high volume, ongoing engagement channels while exploring options for improvementor alternative approaches.For more information on the role and its accountabilities, click hereto view the role description.About youSollidexperienceindigital marketing platforms (SalesforceMarketing Cloudhighly regarded),electronic direct mail (eDM)andothertargeted communications.Knowledge of current and emerging trends in communications, particularly digitalcommunicationsand engagement across NSW Government.A passion for customer focused communication with experience in translating complex information into simple, plain English content to improve customer experience.Experience developing content for multiple audience groups and for use in different channels.Experience in CMS platforms and website content administration (Squiz Matrix and SharePointhighly regarded).Experienceinvarious social media channels and best practice,includingwriting,accessibility,imageryand community engagement.Experience providing data and related insights using Google Analytics (GA4) anddatadashboards.The ability to beresponsive and resilient in a changing environment when faced with competing demands.The abilityto build strong relationships with internal and external stakeholders.The ability to be confidentand proactive in escalating risks and issues.If you want to be part of this forward thinking, innovative team that thrive in challenging the status quo, we would love to hear from you!Closing date: Thursday 12th February 2026 [at 9.59am]What we need from youTo start your journey towards becoming our Advisor Digital Comms, please click on the link below and attach your resume (max 5 pages) and cover letter (max 2 pages).In your cover letter please share your motivation for applying for this position and your relevant skills.A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.For any enquiries regarding the recruitment process, please contact Emma Corke, Talent Acquisition Advisor on 02 9372 9167 or [email protected] the Capability Application Toolto prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.Belong in our diverse and inclusive workplaceThe strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.You can view our full diversity and inclusion statement here.We want you to bring your best self to this application process.If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via [email protected] 02 9494 8351 .For more information, please visit:Information on some of the different types of disabilitiesInformation on adjustments available for the recruitment process #J-18808-Ljbffr