Job Title

OverviewDo you want to work for an iconic Western Australian organisation committed to changing lives and making a difference to your community?For more than 130 years, St John WA has been a cornerstone of support in Western Australia, connecting with the community through education, training, and care.As a trusted not-for-profit, the organisations unwavering mission is to serve humanity and build resilient communities. This is achieved through a strong team spirit, camaraderie, and collaboration among all team memberspaid and volunteers alike. Together, we support wellbeing and health for every Western Australian.St John WA is powered by people who have a strong sense of belonging and purpose, and together we are a leader in pre-hospital care and related products. Last year, we connected with 1.2 million Western Australians, including:340,000 people through first aid training, education, and engagement362,000 people who received care close to where they live and work410,000 people who received trusted transport and emergency care when they needed it mostWhat Youll DoAn exciting opportunity exists for an experienced clinical and operational leader to join St John WA as Clinical Operations Lead. Reporting to the Manager Clinical Hub & Quality, this role provides clinical and operational leadership to ensure the safe delivery of clinical support within the State Control Centre (SCC) and State Health Operations Centre (SHOC), in order to ensure high-quality care for patients and consumers.The working pattern is 9am-9pm 4 days on 4 days off working from SHOC (State Health Operations Centre) located in Perth CBD. A multidisciplinary clinical workforce and play a key role in strengthening external stakeholder relationships with WACHS, DFES, RFDS and others.What Youll NeedRequiredRelevant tertiary qualification in nursing, paramedicine, or a related health discipline, with current professional registration (where applicable). APRHADemonstrated experience in clinical operations leadership within emergency, urgent care, or complex health service environments.Proven people leadership capability, including workforce planning, supervision, and performance development.Strong understanding of clinical governance, risk management, and quality improvement frameworks.Highly developed communication and stakeholder engagement skills, including experience working with internal and external partners.DesirablePostgraduate qualifications in leadership, health management, or a related field.Experience leading multidisciplinary teams within virtual care, clinical coordinationDemonstrated experience using data and performance reporting to inform service improvement initiatives.What You Will ReceiveWhats in it for you?The successful candidate will be offered an interactive and supportive working environment within a positive and professional team along with:$550 Health and Wellness reimbursement17.5% leave loadingCorporate uniformCompetitive remuneration packageSalary packaging optionsFree emergency ambulance coverFree first-aid trainingThe opportunity to make a meaningful impact on emergency care and community health outcomes.A leadership role within a respected and purpose-driven organisation.Supportive and inclusive workplace culture with a strong focus on wellbeing.Access to professional development and leadership growth opportunities.To ApplyProspective candidates will need to submit their application online. Candidates will be required to complete the online application form and prepare and submit the following as part of their application:An up-to-date CV detailing key experiences and work historyA cover letter addressing relevant experience, skills, and the Selection Criteria questions outlined below (limited to a 2-page Word document).Outline your experience in the following categories and how you will apply your experience;People LeadershipStakeholder engagement/relationship buildingEmergency/Crisis ManagementProcess improvementThe position requires you maintain current AHPRA registration, can you advise how you will maintain clinical proficiencies so that you can appropriately support your team?Applicants will receive an automated receipt upon application. If you do not receive this email, please contact the Talent Sourcing team prior to the closing date and time. Late or incomplete applications will not be accepted.The ProcessShortlisting against selection criteriaPhone ScreeningPanel InterviewPsychometric testingDocument collectionReference checksSuccessful candidate appointedIf you''re passionate about making a difference in emergency management and want to be part of a team that delivers safe, connected, and patient-centred care, this is the role for you.Are you ready to change lives?Apply now to join St John WA and contribute to a high-performing, inclusive culture that keeps people safe in times of need.For further information, please contact Abbie Spring, Talent Sourcing Consultant, on (08) 6235 8882 or via email at [email protected] close Monday 16th Feb 2026 at 6:00pm.St John WA is committed to creating an inclusive environment which provides a sense of belonging and enables a welcoming, diverse, capable, and connected workforce who represent the community we serve. We actively encourage applications from people of all ages, genders, nationalities, abilities, and cultural backgrounds, including Aboriginal and Torres Strait Islander peoples, members of the LGBTIQ+ community, and all other suitable applicants.Please note that St John will not accept recruitment agency applications for this position.St John reserves the right to select a shortlist from the applications received. The selection process employed will be at the discretion of St John #J-18808-Ljbffr