Job Title

Gear up for a wheelie good weekend! Be our Front of House superstar and help make our event unforgettable. 14th January, 2026 The opportunity: Mt Baw Baw Alpine Resort is hosting one of Victorias premier downhill mountain bike events in February, and were on the lookout for enthusiastic Front of House staff to join our team and help make the weekend a memorable success! If youve got experience in customer service and understand the importance of creating a welcoming and safe environment, and enjoy working as part of a team, then read on to see if your skills and experience match what were after! Staff accommodation in the resort will be available for the weekend. Key Accountabilities - Deliver outstanding customer service by greeting guests, answering enquiries, and providing accurate information about resort amenities and event details. - Maintain a clean and welcoming front of house area, including regularly tidying guest spaces, wiping down counters, and ensuring signage and displays are presentable. - Process orders and payments efficiently using the point of sale system, adhering to cash handling protocols and ensuring guests receive prompt attention. - Communicate effectively with kitchen staff and other team members to coordinate service, relay guest requests, and maintain a smooth workflow throughout busy periods. - Monitor and manage guest flow, assist with seating arrangements, and address any concerns or issues in a professional manner to enhance the overall guest experience. What amazing skills and experience will score you this role? - Victorian Safe Food Handling Certificate. - Victorian RSA. - Previous experience in a fast-paced environment, with strong barista skills. - Available from Thursday February 12th to Sunday February 15th 2026 The successful candidate will be required to: - Have full Australian working rights. - Currently hold or be willing to obtain a Victorian Working with Children Check Employee type. - Have an Australian drivers licence (Victorian licence preferred). - Satisfactorily pass a police check and random drug & alcohol tests. Need more details? For a full list of the key responsibilities and performances indicators please contact [email protected] Location Mt Baw Baw Alpine Resort, Victoria Salary Range $33.65 - $36.95 including casual loading. How to apply If you have the skills and experience listed above and are keen to experience a season of working at the snow, click on "Apply" and upload your resume, qualifications and cover letter, sharing with us your suitability for the role. Close Date Wednesday February 4th, 2026 We recruit as we go, so dont delay submitting your application. Shortlisted candidates will be contacted. Who will you be working for? Established on 1 October 2022, Alpine Resorts Victoria brings a sector-wide focus and strategic leadership to the management of Victorias six alpine resorts: Falls Creek, Lake Mountain, Mt Baw Baw, Mt Buller, Mt Hotham and Mt Stirling. Each resort provides a unique experience of Victorias beautiful and remote alpine landscapes. Together they play an important role in supporting regional communities by attracting over one million visitors a year and sustaining ten thousand jobs. For more information, visit the website www.alpineresorts.vic.gov.au or www.mountbawbaw.com.au Alpine Resorts Victoria is an equal opportunity employer and supports diversity and inclusion in the workplace. #J-18808-Ljbffr