Job Title

Just Better Care provides in-home aged care and disability support services across Australia, supporting people to live independently. With over 20 years of experience, we are dedicated to supporting older adults and people with disabilities to maintain their independence in their own homes and stay connected to their communities.We are currently seeking a full timeMarketing Officer to join the Just Better Care Gold Coast team on a temporary 6 month contract. The role:As our local Marketing Officer, you will play a key role in driving business growth, ensuring new leads are converted effectively, while actively growing our brand presence and referral pathways. This role combines intake and enquiry management with local area marketing execution. You will focus on:Responding to new enquiries via phone, email and digital channelsGuiding prospective customers through the aged care / disability support intake processConverting enquiries into active customers through strong service knowledge and relationship buildingActively engaging and onboarding new brokers, support coordinators, plan managers and referral partnersBuilding and maintaining strong relationships with key partners in the aged care and disability sectorsConducting regular visits, meetings and follow-ups with referral partners to strengthen engagementDeveloping and executing quarterly local area marketing plans aligned with local business growth objectives and national strategy.Maintaining accurate records in Sales ForceTracking and reporting on the effectiveness of marketing plans and initiativesSupport will be provided by the Franchise Manager and Just Better Care Australia''s national Marketing and Business Development teams.This position is required to work Monday to Friday from 8.30am - 4.30pm.What you will need:Demonstrated experience in marketing, intakes, sales or business developmentStrong knowledge of the aged care and disability sectors, including referral pathways and funding environmentsExperience with print, digital and social media marketingCompetence in CRM systems (Salesforce preferred)Current and satisfactory Federal Police CheckCurrent driver''s licenceSkills that will help you succeed:Previous employment in the community service, aged care or disability sectorsExperience working with brokers, support coordinators or plan managersAbility to analyse marketing data and report on outcomes and return on investmentProven ability to build and maintain professional relationships with external stakeholdersA strong customer focus with the ability to convert enquiries into customersExcellent communication, presentation and interpersonal skillsHigh level of organisation, time management and attention to detailAbility to work autonomously and collaboratively within a teamWhat we offer:Work from home up to 2 days per week after initial training is completedFree onsite parkingCasual FridaysComplimentary snack stationAccess to online learning tools & programsAccess to our free Employee Assistance ProgramStaff recognition programsA certified Great Place to WorkNext steps:If you''re ready to enjoy the satisfaction that comes from being part of a Company that is making a difference in people''s lives, please Apply today.