Job Title

Job DescriptionEML is a leading workers compensation and personal injury claims management business.We help people get their lives back through ongoing support during the return-to-work journey.We experience growth, employing over 4,000 dedicated employees,fostering a learning culture that allows for continuous investment in our employees'' long-term careers here at EML.The OpportunityAs part of our diverse team based in Melbourne,You will make a positive impact on someone''s life every day. You will feel great satisfaction knowing your talent and hard work have purpose.We offer opportunities to join our recovering independence claims teams.In this area, we focus on supporting injured workers with long-term or sustained injuries through empathy high-quality customer service genuinely person-centred care.Return to work is not the primary objective but rather improving quality of life restoring independence supported individuals towards comfort or appropriate Your Responsibilities:,Provide early timely personal customer-focused empathetic service to injured workers employers.Proactively effectively manage aspects caseload worker''s compensation claims within legislation compliance guidelines.Deliver desired customer experience stakeholders managing end-to-end outcomes portfolio cases Provide accurate complete information consistent easy understand including options claim entitlements obligations responsibilities.Conduct reviews case conferences face meetings clients required