Description So many reasons to CHUse CHUWe''re Australia''s first and leading Strata Underwriting agency, with a commitment to leading the way in our industry.A career at CHU is an opportunity to create, innovate and grow. When you join our team, you''re joining an industry leader with a track record for putting our people and our customers first. Despite being in 5 different locations across Australia, our leading hybrid working model and technology enables our people to be close-knit and connected. Everything that we do at CHU is viewed through our CHU customer lens. That includes leading the way in environment and sustainability, diversity and inclusion and AI and technology initiatives for the strata communityAll about CHUCHU is part of the Steadfast Group; a top 200 ASX-listed company with $9.8 billion in total billings. As the market leader we protect over 100,000 residential strata properties across Australia, with almost half a trillion value insured. We are multi-award winners: back-to-back winners of the Underwriting Agency of the Year Award & Claims Team of the Year 2024, plus Excellent in Environment, Social and Governance Change winners for 2024.We are proud to be an award-winning underwriting agency and our goal is to continue to put people, planet, partnership and prosperity at the heart of what we do.Working with CHUWhen you join CHU, you will join a friendly and supportive team who are committed to your wellbeing and engagement. We want you to enjoy your work each day and derive satisfaction from being part of a collaborative organisation and culture. To support and reward you, we offer:Work where suits you best- we are proud of our leading, inclusive and flexible hybrid work modelReal connection and interaction- we offer regular Company wide team & ConnecCHUn DaysHard work deserves recognition- competitive salary packaging and annual bonus schemeGrow your future savings- employer matched superannuation contributionsTake the stress out of the unexpected access up to 4 extra flexible paidleave days for life''s ups and downsCelebrate the joy of parenthood- 18 weeks paid parental leaveWe support your charitable work- access to a paid volunteer day each yearCut your monthly costs- paid SCI, Life Insurance and Travel InsuranceGrow with us- professional development and study assistance and study leaveSupport when you need it most- extensive health and wellbeing initiativesDiversify your experience- Work and Travel Adventure Program, Career BreaksFamily first- CHU are accredited as aFamily Inclusive Workplace You can be you- CHU are recognised as an Inclusive Employer 2025/26by the Diversity Council AustraliaFor further information, head to the benefitssection of our careers page.Skills And Experiences What your new job looks likeYou willbe responsible fordefining the digital rules that govern automated decisions,identifyinggrowth opportunities in market segments, and ensuring that our pricingremains competitive.The role will involve;Drivingportfolio analytics to uncover growth opportunities, optimise strike rates, retention, and identify strengths and weaknessesShaping pricing and product strategies, including dynamic pricing, cover optimisation, and excess/sublimit frameworksLeading digital transformation initiatives to streamline underwriting, enhance automation, and refine referral rules, question sets, and workflow efficiencyChampioning data innovation by developing datadriven question frameworks, confidence scoring, and predictive insightsPartnering with Marketing, Sales, and Actuarial to build feedback loops that inform product development, crosssell strategies, and targeted growth initiatives.Definingand delivering nextgeneration reporting, dashboards, KPIs/OKRs, and governance structures to track the impact of pricing, product, and automation enhancements.We''d love to meet youEspecially if you can talk to us about your:5-7+ years'' experience in General Insurance includingextensive experience in underwriting, portfolio or product managementAdvanced Data Literacy showcasing proficiencyin slicing and dicing large datasets (Excel,SQL, Power BI, or Tableau)Proventrack recordin developing pricing strategies that balance growth with loss ratio stabilityExperience working with automated underwriting engines or rules-based digital platformsCommercial Acumen with ability to translate complex data into clear sales initiatives forUnderwriting/DistributionteamsDesirableProduct Knowledge-familiarity withstrata (or at least property) insurance product linesUnderstanding ofAPI-driven environments and/orproperty data ecosystemsProventrack recordin leading change and transformation initiativesOur commitment to youAt the heart of CHU''s company culture is recognition of the value our team members bring to the workplace through their individual backgrounds, culture, strengths, creativity, ideas,shared experiences and access to a flexible work environment. Every applicant is assessed on what they can contribute to CHU and how they as individuals can enrich our workplace both now and in the future. We are a neuro-inclusive and disability aware employer and encourage applicants to openly request any adjustments they need. We are committed to creating a psychologically safe recruitment experience.
Job Title
Underwriting Portfolio Manager