Job Title

The Opportunity The Support Officer is responsible for the provision of a wide range of administrative duties, which support the delivery of highquality education programmes. In performing these duties the Support Officer may, on a day to day basis, support the work of TAFE SA teams and will liaise with a diverse of key stakeholders. The Support Officer is expected to work as part of a larger Administrative Services team to ensure a high standard of customer service is provided to internal and external customers at all times. What Were Looking For Relevant experience in providing high quality student/customer centric service in a frontline environment. Relevant experience in resolving customer queries and escalating where necessary, creating solutions and achieving outcomes for the customer in line with business processes. Ability to communicate both orally and in writing, with excellent customer service skills. Work sensitively and effectively with a diverse customer and student cohort, including people with disabilities and from diverse cultural and linguistic backgrounds. What You Need to Know A with Children Check (WWCC) issued by the South Australian Department of Human Services is required before employment. Why TAFE SA? TAFE SA, proud winner of Training Provider of the Year in 2021, 2022 & 2024 SA State Awards and winner of the Large Training Provider of the Year 2024 National Training Awards, delivers high quality education and skills training across South Australia. Join an innovative team shaping jobready students and creating lifechanging opportunities. More than a job, make real impact! Perks & Benefits Generous leave entitlements including Recreation, Sick, Long Service, Retention, Paid Parental, Family & Domestic Violence, Special and Cultural leave that supports cultural diversity and First Nations Purchase Annual Leave Salary Sacrifice / Salary Packaging options Employee Assistance Program (EAP) Health & Wellbeing Program Flexible work arrangements that support worklife balance conditions Inclusive, diverse and collaborative culture Career development and progression Ongoing professional development opportunities Ready to Shape the Future? Click Apply, were excited to hear from you! Share your resume and a selection criteria response (max 4 pages). Inclusion and Flexibility Statement Be you, be valued, be included. At TAFE SA, we celebrate diversity and encourage all applicants, including First Nations peoples, Culturally and Linguistically Diverse (CALD) communities, LGBTIQA+ individuals, people with disability, and neurodiverse talent. Need support applying? Let us know! Empower. Impact. Reconcile. Discover our Innovate Reconciliation Action Plan Follow Us On LinkedIn: TAFE SA | LinkedIn Facebook: TAFE SA | Facebook Instagram: TAFE SA | Instagram YouTube: TAFE SA | YouTube Website: TAFE SA | Website #J-18808-Ljbffr