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Overview Join Prestige Inhome Care as a Client Coordinator! About Us: At Prestige Inhome Care, were more than a care provider were a family committed to improving lives by supporting people to remain safe, independent, and comfortable in their own homes. For over 20 years, weve proudly delivered high-quality, person-centred care to our communities. Responsibilities Supporting and delivering quality services for a portfolio of clients. Matching clients with the perfect care staff through timely and accurate rostering. Keeping everyone in the loop with schedules, from clients to care staff. Handling feedback and incidents with precision for continuous service improvement. Support care staff in maintaining a high level of commitment and alignment with Prestiges goals. Contributing to the development of policies, procedures, and processes. Managing relationships with broker partners. Ensuring compliance with organisational and industry standards. Qualifications Experience managing and coordinating staff rosters. Familiar with HCP/SAH, NDIS funded services. Excellent communication, interpersonal and negotiation skills. The ability to prioritise and meet deadlines. Computer literacy for rostering, word processing and database management. A commitment to delivering quality service that exceeds expectations. Relevant industry training (Cert III in Aged Care/HACC/Disability/Individual Support) is desirable. Benefits Work Flexibility: Enjoy hybrid working arrangements with the ability to work from home up to 2 days per week. Work From Anywhere: For up to 4 weeks each year and the option to take extended unpaid leave (for rest/travel/career break/etc). Your Birthday Off: Take your birthday off each year because it should be celebrated. A Warm Welcome: Experience a tailored onboarding with Personalised Induction Plans. Give Back: Access One paid Volunteer Day to make a meaningful impact in your community. Celebrate: Join our Monthly Birthday Celebrations, Wellness Initiatives, mid-year Awards night, Christmas Parties, Guest Speakers, Team Building Exercises, and more. Support When You Need It: Access our Employee Assistance Program (EAP) for confidential counselling and support. Come and be part of one of Australias Best Places to Work, not just once, but two years in a row! We are committed to respond to every applicant! If you do not receive a response within a week of submitting your application, please email [email protected] or call Nitika on 1300 10 30 10 #J-18808-Ljbffr