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Job Title


Key Account Manager-Pharmacy Channel


Company : Danone


Location : Melbourne, Victoria


Created : 2026-02-08


Job Type : Full Time


Job Description

OverviewJoin Danone, a global leader in health-focused food and nutrition.About the RoleDanone is seeking a driven and commercially minded Key Account Manager Pharmacy to join our Specialised Nutrition team on a 12 months fixed term contract role. This is a pivotal role where you will manage and grow strategic pharmacy customers, delivering strong commercial outcomes while building trusted, long-term partnerships.Reporting to the Pharmacy Channel Lead, you will be responsible for driving the sales plan, joint business planning, and execution of Danone Nutricia''s Specialised Nutrition and Adult Functional portfolios across Chemist Warehouse and Sigma.Working cross-functionally with Category, Marketing, Finance, Supply Chain, and Field teams, you will play a critical role in ensuring excellent execution, sustainable growth, and win-win customer outcomes.Key ResponsibilitiesCustomer & Account Leadership: Act as the primary contact for key pharmacy customers, building strong relationships with senior stakeholdersJoint Business Plans (JBP/eJBP) aligned to Danone''s category and channel strategyDrive delivery of financial targets across core pharmacy customers and e-commerce platformsCommercial & Trade Management: Manage forecasts, trading plans, risks, and opportunities to deliver against annual targetsLead commercial negotiations including promotions, terms, and price changesManage trade spend, customer claims, and investment optimisation using Danone systemsCategory & Execution Excellence: Lead range reviews in partnership with Category teams to secure ranging, shelf, and merchandising gainsDrive best-in-class execution of NPD, promotions, and brand activity across in-store and onlinePartner with third-party merchandising agencies to ensure strong in-market executionCross-Functional Collaboration: Work closely with Marketing, Category, Field, Supply Chain, Finance, and eBusiness teamsRepresent customer needs internally and ensure alignment across Danone functionsCulture & Ways of Working: Act as an ambassador for Danone''s compliance, ethics, and HOPE valuesBring agility, accountability, and collaboration to everything you doAbout YouYou are a high-performing Account Manager with a passion for building relationships and delivering commercial results. You enjoy ownership, thrive in fast-paced environments, and are ready to grow your career within a purpose-led, global organisation.Ideally, you will have12 years'' experience in Key Account or Account ManagementExperience in Pharmacy (Chemist Warehouse, Sigma) preferredStrong commercial acumen with confidence working with numbers and dataProven ability to influence, negotiate, and collaborate with diverse stakeholdersA proactive, resilient mindset with a strong desire to learn and growFormal negotiation training (e.g. GAP Partnership) is advantageous but not essential.About UsWE OFFER: We truly value our Danoners and strive to make their experience exceptional by creating a positive and fulfilling environment for everyone. Our unique benefits are designed to enhance lives and provide genuine value.A high-performing, collaborative team cultureThank Danone it''s Friday! 3pm finishes every FridayDiverse and inclusive work environmentPersonalised learning opportunities to set you up for successCompetitive Total Reward package includingHealth, Life and salary continuance insurance26 weeks gender-neutral paid parental leaveEmployee Share Subscription Plan after 12 months of servicePerformance-related incentives and annual reviewsHow To ApplyIf this opportunity resonates with you and you''re eager to shape and define this role, then go ahead and seize the moment. Click on the APPLY button and share your resume with us.About DanoneAt Danone, we aim to inspire healthier and more sustainable eating and drinking practices, in line with our Vision Danone, One Planet. One Health. We operate across four business lines Essential Dairy and Plant-Based Products, Waters, Early Life Nutrition, and Medical Nutrition. Our headquarters is in France, we have offices in 55 countries and our products are sold in over 120 markets. We are proud owners of some of the best-known brands worldwide including YoPro, Activia, Aptamil, and Karicare.Danone ANZ focuses on dairy and specialized nutrition products for infants and adults and is proud to be awarded the Great Place to Work accreditation winner for ANZ in 2024 and 2025.Diversity, Equity and Inclusion (DEI): We proudly affirm that we are an Equal Employment Opportunity employer, and our ambition is to foster an INCLUSIVE & DIVERSE workplace where all Danoners can bring their uniqueness to contribute to business results. Our commitment to DEI ensures that all qualified individuals receive fair consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, and disability at our company. #J-18808-Ljbffr