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OverviewYarraville, Australia | Posted on 05/12/2025Industry Early Childhood Education & CareJob Type Part timeWork Experience 1-3 yearsProvince VictoriaPostal Code 3013Country AustraliaJob DescriptionOpportunity for a customer-focused administrator to join an organisation that champions quality early learning in this part time, permanent position. Join our team at Clare Court, Yarraville, a warm and inclusive service with strong community connections and beautiful indoor and outdoor learning spaces.Permanent, part time role (30.4 hours per week)Located in the heart of YarravilleThe RoleAre you a customer-focused administrator who enjoys engaging with the community? Are you interested in working for a values-based not-for-profit that positively impacts the education of children? If this sounds like you, then our Customer Service & Enrolments Officer position could be just what you''ve been looking for.Based at Clare Court, you''ll play an integral role in our enrolments process end-to-end, where you''ll respond to queries, process applications, ensure data is accurate in our systems, and work with our marketing and service teams to maximise the interest and uptake of our offerings.About YouYou are a ''people person'' who is comfortable interacting with a diverse range of customers and stakeholders. You''ll have strong administration skills and be committed to providing high-level customer service whilst adopting a continuous improvement approach to your work.What we''re looking forKnowledge and experience in supporting service enrolmentsWillingness to build relationships with staff, children, and familiesExcellent communication skills, both written and verbal, with the ability to adopt a respectful and inclusive communication styleKnowledge and experience with Qikkids and/or a CMS (Childcare Management System) is desirableEarly Childhood Education and Care industry knowledge and experienceAbility to navigate and understand the National Quality Framework (NQF), National Law and National Regulations and our compliance obligationsKnowledge and experience across the MS Office suiteAbility to work as part of a team (immediate team and with others across the organisation) and be a role model for engaging and collaborating with families and colleaguesAbout UsOperating for over 85 years, Gowrie Victoria is a not-for-profit organisation that provides long day care and kindergarten at six sites across Melbourne. We also have a growing consulting function and an RTO specialising in early learning qualifications.What we offerAs a not-for-profit organisation that puts people first, we''re dedicated to investing in your success offering:Professional and career development supportPaid parental leave and an employee childcare discount of up to 30% off the gap fee17.5% annual leave loadingEvents to recognise the achievements of our team membersA positive workplace culture and engaged workforceDoes this role sound like you? Simply click the ''I''m interested'' button and attach your resume and cover letter outlining why you think you would be a good fit for this role. For further information on what it''s like to work with us and a position description, please visit our careers page: gowrievictoria.org.au/careers-hub/Applications will be reviewed as they are submitted, so don''t hesitate to apply!Gowrie Victoria is an equal opportunity employer and a child-safe organisation; you can view our commitment to child safety here: www.gowrievictoria.org.au/aboutYou must have a legal right to work in Australia and pass an employee Working with Children Check.NotesAll content reflects the original information provided and maintains the role context. #J-18808-Ljbffr