OverviewThere to care. Here for good. Aged care is so important. Some people forget that. You don''t and neither do we. Because helping people is what we were born to do. We''ve been a leading provider of aged care in communities across South Australia since 1953. That''s a long journey, and we''re proud of our stability and strength.We''re on a mission to continue to grow and improve our services and impact, hand in hand with our fantastic team. Here, every moment matters and every client counts. And so do you.Join us as a Customer Service Officer and be there to care. A brighter future with Helping Hand, for older people and for you.RoleAs our invaluable Customer Service Officer, you will be responsible for providing excellent customer service and administrative support to ensure the efficient operation of Reception.ResponsibilitiesResponding to customer enquiries in a professional and timely mannerEnsuring the accuracy of records in relation to receipting/disbursing moniesProcessing accounts, invoices, outgoing and incoming courier deliveriesProviding administrative support to senior managersScheduleThis is a part-time role with the following schedule: Monday to Friday, 9:30 AM to 4:30 PM.What you''ll bringTo succeed in this role, you will have:Strong customer service focusPrevious experience in a reception or data entry roleDemonstrated skills and experience in the use of Microsoft Office productsWell-developed interpersonal and written skills with the ability to communicate with a culturally diverse range of peopleDemonstrated organisational and time management skills, including the ability to prioritise workHave a valid NDIS Worker Screening clearance or be willing to obtain oneDesirablePrevious experience in roster management using an electronic roster systemPrevious experience working with ProcuraPrevious experience working in the aged care sectorAdditional informationPlease click the link below to view the position description: Customer Service Officer Position DescriptionBenefitsBe part of a warm, friendly team that genuinely cares about you and your wellbeingMaximise your take-home pay by salary packaging up to $15,899 each yearEnjoy an additional $2,650 tax free per year with our Meal and Entertainment CardPrioritise your health and wellbeing with discounted private health insurance, plus our Employee Assistance ProgramGet active with our Fitness Passport Program and enjoy discounted gym memberships for you and your familyAccess to an Employee Assistance Program (EAP)ApplyAre you ready to lend a helping hand? Join us at Helping Hand and help shape your future and ours. We will be reviewing applications as they are submitted and conducting interviews accordingly. Apply online today, or to find out more please contact the Recruitment team on [email protected]. Current Helping Hand employees must notify their manager of their intent to apply. All applicants must have the right to work in Australia and hold relevant checks or be willing to obtain them. Successful candidates will be required to attend an induction session before commencing work.Helping Hand welcomes and respects the diversity of our clients, staff and volunteers. Regardless of culture, religion, spirituality, age, gender, sexuality, disability, socio-economic background or personal experiences, our people are included and respected. Helping Hand strongly recommends that all employees receive COVID-19 and flu vaccinations, as we work in a high-risk setting and are in contact with vulnerable people. #J-18808-Ljbffr
Job Title
Customer Service Officer