Job Title

Here at Torrens Global Education, our teaching clinics play a vital role in supporting student learning while delivering high-quality services to the community.We are seeking a Clinic Receptionist to provide professional, friendly and highly organised reception and administration support within our teaching clinic. Reporting to the Clinic Practice Manager, this role is the first point of contact for patients, students, supervisors and practitioners, ensuring the clinic runs smoothly, safely and efficiently.This is a hands-on, people-facing role, ideal for someone with medical or allied health reception experience who thrives in a busy environment and takes pride in delivering exceptional customer service.About the roleAs Clinic Receptionist, you will manage patient enquiries, appointments, records, payments and follow-ups, while also supporting day-to-day clinic administration such as room setup, stock management and coordination with teaching staff.You will play a critical role in creating a welcoming, well-organised clinic environment that supports both community patients and student learning.This is a Casual position, with standard working hours Tuesday, Wednesday and Thursday from 12:00pm 8:00pm, and three Saturdays per month from 8:00am 3:00pm. The successful candidate must have flexibility to swap shifts with other team members when required due to leave or illness.What you''ll own & deliverBe the welcoming first point of contact for patients, students, supervisors and practitioners.Collect and respond to patient feedback, complaints or concerns professionally.Maintain accurate patient records, files and documentation in line with privacy legislation.Manage accurate appointment scheduling to support effective teaching clinic operations.Deliver outstanding customer service with a calm, professional and empathetic approach.Who we''re looking forPreferred experience in medical, allied health or wellness reception (e.g. clinics, spas, natural therapies), though this is not essential.Strong IT capability, including MS Word, Excel and practice management systems.Sound understanding of administrative procedures, records management and privacy requirements.Skills & AttributesExceptional customer service and interpersonal skills.Strong written and verbal communication skills.High attention to detail and excellent organisational ability.Ability to manage difficult situations with professionalism and empathy.Positive, team-oriented attitude with flexibility to support clinic operations.Who are we?Our ambition is to revolutionise education, increase student employability and make a positive impact. We believe education transforms lives, and we put our people, students and community at the centre of everything we do.To learn more about The Practice Wellbeing Centre, visit the link We are proud to be an equal opportunity employer and value diversity and inclusion. If you have any questions, please contact me at If you require a reasonable accommodation to complete our application process, please contact our Human Resources Department