Job Title

Introduction We are Veriu Group (pronounced ''Very You'')Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location.We aim to bring people together in new ways, to create lifelong travel memories that can''t be found in a guidebook, and to help people discover the true experience of a place.Through our brandsPunthill Apartment Hotels and Veriu Hotels & Suites, we operate 25 hotels across Australia and have over35 years of brand history.Our ambitious plan to operate 80 hotels becomes closer this year with numerous new hotel openings across the country, and this meanswe''re well on our way to achieving our mission of becoming the largest Australian-owned apartment hotel operator.Our people are incredible because they''re empowered to be themselves. We''re not about hierarchy or rigid structure. Instead, we create an environment where people can make decisions, feel supported and access unlimited opportunities for growth. Our values ofRelationship-Focused, Integrity, Personal Growth & Ownership Mindset guide our actions and decisions, and are what our diverse culture is all about.Now is the perfect time for like-minded people to join our expansion journey.If you''re looking for a meaningful role that can make a serious impact, within a culture that allows you to be truly you you''ve found us and we can''t wait to hear from youTo learn more about us, visit our website orDescription The Property Host is the primary onsite point of contact at their hotel,with a strong, hands-on focus on housekeeping and overall property presentation.This role takes ownership of the day-to-day operation of the hotel, ensuring guest rooms and public areas are cleaned, maintained, and presented to Veriu standards.A significant portion of the role involves personally completing and overseeing housekeeping tasks, including room cleaning, public area presentation, linen handling, and quality checks. During periods of higher demand, the Property Host coordinates and supervises Housekeeping team members to maintain productivity, quality, and efficiency.In addition to housekeeping, the Property Host supports onsite guest services by preparing for contactless arrivals, responding promptly to guest issues, and acting as the hotel''s onsite duty manager during opening hours. The role also manages basic maintenance issues, incident reporting, first aid and emergency responses, along with key operational tasks such as draft rostering, linen and stock management, and VIP amenity coordination.With a strong sense of ownership, pride in standards, and a warm, professional communication style, the Property Host ensures the hotel operates smoothly and guests receive a seamless, well-supported stay. The role works closely with the remote Front Office team and Hotel Manager, providing confident onsite oversight while being supported by broader hotel leadership.Skills And Experiences Demonstrated working knowledge of:Housekeeping Operations and Standards.Hotel Operations.Effective communication.Collaborative and inclusive work style.Customer service and strategic relationship building.Strong attention to detail.Local knowledge of area to provide recommendations for hotel guests.