Job Title

About us Talent Garden is a leading digital skills academy in Europe, empowering individuals and organizations to thrive in the innovation ecosystem through diverse learning experiences. With online, offline, and hybrid courses, corporate programs and work and events spaces we offer an unparalleled vision to combine work life and learning. Founded in Italy in 2011, Talent Garden has trained over 25,000 professionals in digital skills and business innovation, developed tailored corporate education programs for Fortune 500 companies, and built a network of 11 campuses in 4 countries, hosting over 4,500 innovators from startups, corporate labs, investors, and SMEs. The role Were looking for a Hospitality Manager to join the team at our Rome campus, located in the Gazometro areaan iconic urban space where Romes industrial heritage meets forward-thinking innovation. In this role, your mission will be to own the day-to-day campus operations, ensuring high service standards and a seamless member experience. Responsibilities Manage opening and closing procedures of the coworking space, ensuring seamless front desk coverage and high service standards Manage the reception area as the operational hub of the campus, welcoming members, visitors, and partners with warmth and professionalism Handle calls, emails, deliveries, access cards, badges, and daily checkins, ensuring secure and efficient access management Monitor supplies and maintenance needs, coordinating proactively with external suppliers and vendors Oversee daily service operations, including bookings and equipment setup, with attention to upselling and member retention Ensure the reception area is organised, functional, and visually welcoming, enhancing warmth and brand identity through seasonal styling Collaborate with the rest of the team on daytoday challenges to ensure the campus consistently looks, feels, and operates at its best Work closely with the City Lead and rest of the team to deliver a consistent, highquality campus experience Support onsite events, including guest and speaker reception, acting as a reference point during highattendance activities About you Ideally, you have experience in hospitality or operations within dynamic, peopledriven spaces and enjoy being at the center of an active campus, where workspaces, community life, and events coexist seamlessly throughout the day. On top of this, you bring: A strong service and operations mindset, with commercial awareness and an understanding of how daily service quality supports member retention Strong organisational skills, with confidence using Google Workspace (especially Google Sheets) and basic familiarity with CRM tools (nice to have: HubSpot) Comfort coordinating suppliers and external vendors to ensure continuity and quality of onsite services High attention to detail and reliability in managing procedures, access, and daily operational standards The ability to work autonomously, take ownership of issues, and act proactively in a highly onsite, handson role Clear and professional communication skills, enabling effective interaction with members, partners, and internal teams A calm and structured approach to problemsolving, with confidence using ticketing systems to manage and prioritise requests Fluency in Italian (native level) and English, both written and spoken Also, you are based in Rome and available to reach our campus on a daily basis (Via Ostiense, 92). Perks and benefit Access to all our coworking spaces across Europe. Free access to all our Master courses. Meal vouchers and a 1,000 welfare budget to spend as you like. Mum&Dad policy offering (even more) flexible remote work options for expecting parents, a 1,000 bonus, and additional leave for dads to bond with their child. An extra 6 working days of vacation each year, on top of local regulations. December24 and31 automatically become holidays when they fall on weekdays. Companyprovided MacBook. Access to discounts, events, and networking opportunities at our coworking spaces. P.S. Were petfriendly, so youre welcome to bring your furry friend to work! Selection process Submit your application. Send us your CV and feel free to showcase your personality. If you prefer a creative format, go ahead. Response time. Well get back to you within 10 days if were a match. If not, well still do our best to notify you promptly. Initial video call. An initial video call with our Talent team will be scheduled to assess cultural fit. Make sure to check out our company page beforehand. Next steps. For this role, there will be a couple of interview rounds, one of which will include an inperson meeting at our Rome campus. Final step. The last stage in the process is a call with our CEO. At Talent Garden, diversity is our strength. We''re committed to a safe, inclusive environment, welcoming applicants regardless of background. While we set high standards, we encourage individuals, especially women, not to let the fear of not being a perfect fit hold them back. We prioritize talent over traditional qualifications and invite passionate individuals to apply. Your unique strengths could make a valuable contribution to our team! You can read our privacy policy here. #J-18808-Ljbffr