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Job Category: Administration,Customer Service Steadfast Group is the largest general insurance broker network and the largest underwriting agency group in Australasia with growing operations internationally. We were founded on the belief that a network of brokers would be stronger together, and this idea has been the backbone of our culture ever since. We believe that none of us is as good as all of us. We are leaders of the general insurance broking and underwriting industry, and we lead from the front. About the Opportunity: This role sits within Miramars Bedrock Team and provides essential day to day support to Underwriters across multiple insurance lines. It s an excellent entry point into underwriting, offering exposure to Property, Liability, Engineering and broader insurance operations. Working closely with experienced Underwriters, you ll develop strong foundational knowledge while ensuring high quality administration, customer service and operational efficiency across the team. Key Responsibilities: Provide administrative support including data entry, electronic filing, phone handling and maintaining accurate records. Assist Underwriters with processing policy documentation and managing daily workflow requirements. Participate in cross training across different business units and insurance products to build technical knowledge. Support the team with basic accounting queries and other operational tasks as required. Represent the business professionally, maintaining strong service standards in all internal and external interactions. Skills and Qualifications: 12 years experience in financial or insurance services with a solid understanding of insurance and office based operations. Strong organisation skills, high attention to detail and ability to work efficiently in a fast paced environment. Confident communicator with the ability to build relationships, manage time effectively and adapt to change. Motivated and eager to learn, with a proactive approach to developing new skills. Proficient in Microsoft Word and Excel and comfortable working both independently and within a collaborative team environment. As a valued member of the Steadfast team, you''ll enjoy a comprehensive array of benefits tailored to support your professional and personal wellbeing. Joining Steadfast means gaining access to: Hybrid working arrangements to help you balance work and home life. Career advancement opportunities and professional development through training programs, mentorship initiatives, and tuition reimbursement. We also partner with ANZIIF for accreditation and qualifications. Free company provided Life, Temporary Permanent Disablement, Salary Continuance and Travel insurances, plus access to other discounted insurances. An expansive Health and Wellbeing program, which includes free annual health checks, free annual skin checks, Flu shots, holistic support and advice, and confidential counselling. Working in a vibrant and collegiate culture where you are a person, and your contribution is valued. About us We are committed to providing a workplace where people feel they can bring their whole self to work. We aim to create a diverse work environment in which everyone is treated fairly and with respect and where everyone feels responsible for the reputation and performance of Steadfast. We are strong supporters of Aboriginal and Torres Strait Islander peoples, businesses and communities through our Reconciliation Action Plan. We are also passionate about the environment, diversity, equity and inclusion, and love to give back to charities through the Steadfast Foundation. We are proud of our Family Friendly Accreditation. We are major sponsors of Women in Insurance, Young Insurance Professionals, Head over Heels, the Dive In festival and are active members of Champions of Change. To apply We are always on the lookout for great talent, if you are interested in a confidential conversation regarding career opportunities, please email [email protected] We believe that our people are our greatest asset. Our people are chosen for their personalities, their ethics and professional qualities without any exclusion, preferential treatment, or discrimination. We are proud to be an equal opportunities employer and do not discriminate by reason of age, gender, gender identity, race, sexual orientation, nationality, religion or disability or any other difference. We encourage applications from all individuals and will provide appropriate assistance for candidates with disabilities or special needs throughout the recruitment process upon request. Steadfast Group acknowledges the Traditional Owners of the land where we work and live.We pay our respects to Elders past and present. #J-18808-Ljbffr