Lead the Team. Get Out on the Road. Keep Customers Moving. Were looking for a friendly, reliable, proactive and customer-focused Assistant Branch Manager to support our day-to-day operations. You will work closely with the Branch Manager to oversee daily workflows and provide supportive leadership to a motivated team. In this role, youll enjoy a mix of essential office administration and onthe-road tasks-delivering and collecting vehicles to ensure every partner and customer receives a seamless, outstanding experience. About Compass Since 2001, Compass has been the market leader in accident replacement vehicles. Our mission is simple: Reduce the Inconvenience for customers, clients, and each other. We achieve this through genuine care, teamwork, and a commitment to doing things better. We live our values every day Care & Passion to deliver outstanding service the way wed want to be treated Courage to be empowered and make informed decisions Can Do a proactive mindset focused on solving problems and improving Trust to be counted on to do the right thing in all relationships What Youll Be Doing Ensure the smooth delivery and collection of vehicles, meeting both Company standards and customer expectations. Support the Branch Manager with day-to-day team coordination and operational tasks. Act as key escalation point for urgent matters and operational challenges in the absence of a manager, helping to maintain seamless branch operations. What Youll Bring Preferred experience in a similar role or within the automotive industry. A full and clean drivers license, a motorbike license is an advantage but not a necessity. Physical ability to wash and prepare vehicles for delivery Exceptional customer service skills, with at least one year of experience in a customer service role. Ability to work effectively independently and as part of a team. Strong problem-solving abilities in a fast-paced environment. Excellent organisational and time management skills. Experience in the rental, fleet, or vehicle industry (advantageous) Why Join Compass Working at Compass means being part of a supportive team where your contribution is valued, and your development is supported. Youll also enjoy a range of benefits, including: Career development many of our team members have progressed into senior roles across the business 12 weeks paid parental leave Access to the Employee Assistance Program (EAP) confidential support when you need it Make a Difference Leave one paid day per year to support a community cause Learning and development days to support your growth Team-building events and activities to strengthen connection and culture Exclusive discounts and offers through our business and HR partners Ready to Apply? Click Quick Apply and upload: Your resume A brief cover letter telling us why this role is a great fit for you We value diversity and encourage applications from people of all backgrounds. Role Type Company Overview Our Vision is to be the most respected and trustworthy mobility solutions provider to a wide range of businesses and customers. We believe in creating a trusted and caring environment for each other, fostering an empowering experience that extends to every customer and partner we work with. At Compass, we offer a fast-paced, flexible environment that fosters growth and rewards dedication. We provide diverse career paths across our nationwide locations and offer exceptional opportunities for learning and development. Our focus on attracting and retaining talented individuals revolves around setting them up for success. This is why our people join us and why they stay as over half of our team have been with us for more than 6 years. Join us to embark on a career of meaningful work that will challenge you and where you can make a difference. #J-18808-Ljbffr
Job Title
Associate