Job Title

As an Applications Engineer at HMPS, based in Export Park, Adelaide, you will play a pivotal role within our dynamic Sales team. This permanent, full-time position offers an exciting opportunity to provide your technical expertise and assistance to our sales team while delivering exceptional service to our customers.Job DescriptionYour responsibilities will include:Servingas a primary point of contact for technical inquiries and pre-sales support for our bespoke solutions.Develop bespoke solutions for customers, build costings and proposal documentation representative of the solution.Collaborate closely with the sales team to understand customer requirements, assess technical feasibility, and propose appropriate solutions to meet their needs.Provide product training and technical guidance to sales representativesand customers to enhance their understanding and utilisation of our products.Assist in the preparation and delivery of technical presentations and product demonstrations to prospective customers, showcasing the features, benefits, and capabilities of our automation solutions.Conduct site visits and assessments as needed to evaluate customer requirements, assess installation conditions, and provide recommendations for optimal equipment integration and performance.Collaborate with cross-functional teams, including engineering, manufacturing, and customer support, to address technical inquiries, resolve issues, and ensure customer satisfaction throughout the sales process.Maintain accurate records of customer interactions, technical inquiries, and support activities using our CRM system to track and manage customer engagements effectively.Desired Skills and ExperienceSkills and experienceBachelor degree inMechanical Engineering, Electrical Engineering, or a related field.Proven experience in project scoping and/or delivery.Strong technical aptitude and proficiency in understanding complex machinery and systems.Excellent problem-solving abilities with a focus on providing efficient solutions.Exceptional communication and interpersonal skills to effectively liaise with internal teams, customers, and suppliers.Ability to analyse data and trends to identify areas for improvement in sales applications processes.Adept at managing priorities and deadlines in a fast-paced environment.Willingness to travel occasionally for customer visits, site assessments, and training sessions.Familiarity with CRM systems and proficiency in Microsoft Office Suite.Proficiency with Autodesk design suite recommendedAt HMPS Propac, Australias leading machine manufacturers, we are passionate about delivering innovative end-of-line packaging automation. Founded in 1980, we''ve grown into a market leader, providing cutting-edge automation solutions to food and beverage companies across Australia, New Zealand, and the globe. Our brands, HMPS, Propac Industrial and Engi-O, continually strive for innovation, quality and growth, all of which are directly attributed to our wonderful teams in Adelaide, Melbourne, Sydney and Brisbane.In the past 5 years, weve more than tripled in size. With an install base that includes over 2,000 high-end automation systemsand 5,000+ entry-level machines, were embedded deep in Australia''s production infrastructureand now we''re scaling again.With over 100 employees across Australia, we foster a culture of passion, commitment, collaboration, innovation, and quality. These core values help to deliver growth, not just to the company but to our employees.Our commitment to employee development is reflected in supportive, employee-driven development plans that include leadership roundtables, job shadowing, and specialized external training. We also provide financial reimbursement and paid leave support for tertiary education to help our people reach their full potential.If youre passionate about Australian machinery and driving industry automation, are committed to quality, and eager to collaborate on engineering the future, join us at HMPS Propac. #J-18808-Ljbffr