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Join McHugh Steel, a trusted Queensland-based leader in steel fabrication and construction. We are a proud, family-owned business that has built a strong reputation since 2008 through dedication, innovation, and excellence. With projects ranging from custom sheds and residential builds to large-scale commercial facilities and sustainable construction, were a team that delivers more than meets the eye. McHugh Steel Values 1. Excellence and Quality 2. Integrity 4. Customer Focus 5. Safety 6. Employee Development 7. Accountability Why Join McHugh Steel? Reputable & Established Trusted across Queensland for quality and service Career Growth Learn, upskill, and grow in a supportive environment Diverse & Inclusive We value every team member Innovative Culture We embrace continuous improvement Central Bundaberg Location Live the lifestyle, work the opportunity About Bundaberg Enjoy a coastal lifestyle with the benefits of city convenience. Bundaberg is just 4 hours north of Brisbane and offers close access to the Great Barrier Reef and scenic hinterland. Our facility is based right in the heart of town. About the Role We are seeking a people-centric, community-spirited and culturally capable Welfare & Wellbeing Officer to join the McHugh Steel team. This pivotal role will support our growing cohort of PALM workers by providing handson welfare assistance, fostering strong community connections, and ensuring workers are safe, supported, and set up for success. This is a rewarding, handson role supporting PALM workers throughout their employment journey ensuring they are safe, supported, connected, and thriving both at work and in the community. As the Welfare & Wellbeing Officer, you will: Provide pastoral care and practical support, including assistance with accommodation, transport, medical appointments, travel, and community connections Act as the first point of contact for worker enquiries and concerns Identify wellbeing, safety, or workplace issues early and elevate where required Support worker arrivals, inductions, and departures Liaise between workers, host employers, service providers, and internal teams Promote health, safety, and wellbeing, including conducting toolbox talks and supporting WHS requirements Maintain accurate records and ensure compliance with PALM program requirements Provide outofhours support when needed, including evenings and weekends Provide administrative support to the HR team as required About You You will bring: Experience in welfare support, community services, workforce coordination, or a similar role Strong interpersonal skills and the ability to build trust with culturally diverse groups Excellent communication and problemsolving skills Sound judgement and the ability to manage sensitive situations professionally Strong organisational and administrative capability A current Drivers Licence Flexibility to respond to afterhours matters when required Experience working with Pacific Island communities or within the PALM Program will be highly regarded Ready to Apply? Click Apply Now and upload your CV and cover letter. Be sure to answer the screening questions to make your application shine. Please note: Due to high interest, only shortlisted candidates will be contacted. McHugh Steel Built on Excellence. Powered by People. #J-18808-Ljbffr